Medical Receptionist And Administrator

7 days ago

Melbourne, Victoria, Australia Hoxton Mpm Full time

**About The Role**
***
Hoxton MPM is a premium provider of medical practice management services across Australia. We support a variety of medical specialist, general and surgical practices, by providing off-site administration and practice management services.

Due to continued growth, fantastic full-time and part-time opportunities for compassionate and efficient Medical Receptionists are now available in our Kew East office.
Office Hours: Monday - Friday, no weekends

This is an opportunity to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for a number of different medical and specialist practices.

**Benefits of working for Hoxton**
- Career progression opportunities and professional development
- Community engagement opportunities like including volunteering
- Fun, friendly and motivated team
- Great work life balance with no weekend or after hours work

**About You**

We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors' practices. This position in Kew requires an adaptable and confident person, with a strong drive to provide only the highest quality service.

Medical experience is desirable but not essential.
You will be working with a range of surgeons and physicians. Even more important will be your proven track record in providing excellent customer service with empathy and respect.

The ability to quickly learn a range of different practice software packages (e.g. Genie, Clinic to Cloud, among others) will be needed for success in the role.

**Key duties include**:

- Booking and arranging of appointments
- Managing patient phone enquiries
- Liaising with patients, providers, hospital staff & referrers
- Filing and medical administration processes and general office duties on cloud-based platforms
- Ability to multi-task effectively with consistent attention to detail
- Excellent communication skills and professional phone manner
- Work cohesively within a team but also able to work independently
- Confident with computers and new technology
- Strong organisational and time management skills

If you are looking for a career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you.

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