Case Manager

Case Manager | Connect Care | TownsvilleEmployment Term: Maximum Term to October 2026, Part-Time (45.6 hours per fortnight, 3 days per week)Location: Townsville, Cairns or BrisbaneRemuneration: $51 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)Make a meaningful difference with UnitingCare QueenslandAt UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing.
Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.As a Case Manager, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
Let's make a meaningful difference, together
Your part in our UnitingCare teamThis position is the first point of contact for families accessing the service, providing counselling and case management support to victims on non-violent property crime across Queensland.This Position WillAssist families to access support services (both internal and external to the organization) including practical and crisis support where necessary and provide follow up as required.Provide relevant assessment, counselling and therapeutic support services to individuals.Contribute to the implementation and evaluate programs and plans for the delivery of the service across the State.Undertake assessments, case manage, referrals and case reviews for a range of clients.Work in collaboration with the manager and team members to develop the program and referral pathways, including representing the organisation positively and professionally at networking events and sector meetings.What makes a difference for us?
Undergraduate degree in Social Work, Psychology or other Human of Behavioural Science disciplineDemonstrated experience of working within the community sector to support vulnerable individuals/families and a demonstrated ability to apply a range of theoretical approaches relevant to working with individuals.Sound knowledge of, and demonstrated ability to utilize, therapeutic processes and practices, including the ability to analyse, evaluate and make objective judgments and recommendations.Current Qld Drivers LicenceWorking with Children Check (Blue Card)Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.What makes a difference for you?
Flexible work arrangements to support work-life balanceNFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
To learn more about this benefit watch the video via the following link: SalaryPackagingExplainedA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government schemeDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural eventsCareer development opportunitiesto challenge yourself, grow and make a meaningful differenceA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving othersWe'd love you to be part of our UnitingCare familyJoining our FaDS, team, you'll also be welcomed as part of the UnitingCare family.
The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.Child safe, Child friendlyUnitingCare is committed to being a Child Safe, Child Friendly organisation and will:provide welcoming, safe and nurturing services for childrenimplement measures to prevent child abuse and neglect within our servicesappropriately and immediately address child abuse and neglect if it does occurDiversity & InclusionOur approach is simple– everybody iswelcome here.
At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.Safe workplaceWe work hard to make our services welcoming and safe for every person.
We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support.
We are committed to speaking up loudly for their safety.
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