Home Care Package Care Partner

2 days ago

Melbourne, Victoria, Australia Care With Quality Full time

Expanding the team due to growing client needs within our community
- Ongoing training in a supportive team environment
- Enjoy working close to home and with clients in your local community

**About the Role**

The HCP Care Partner role focuses on delivering outstanding person-centred support to our clients. Through building meaningful relationships with internal and external stakeholders, this role is responsible for ensuring that clients are receiving the care and support that they need to live the life that they choose. Key elements of the role include:

- Coordinating services within business guidelines
- Implementing client service responsibilities in line with package or customer/client
- Ensuring all packages are filled as per target and package guidelines and requirements are met
- Conducting assessments and reviews as required, and undertaking intake of new clients

The role is based out of our Tullamarine office with some WFH flexibility.

**About You**

You are a supportive, friendly, and organised individual with excellent time management, leadership and customer services skills. You thrive in a dynamic and innovative environment and enjoy being part of a highly skilled team who believe in the care and service that they provide. You also have:

- Experience in a similar role and health related qualifications (EN, RN, OT, Physio)
- Knowledge, understanding and experience in Aged care, disability or Home and Community care
- A genuine desire to deliver outstanding customer service in all interactions.
- Strong communication and interpersonal skills with a focus on building and fostering meaningful relationships

**Why Work at CWQ?**

We are a diverse team of passionate professionals, all committed to our mission. We offer a supportive work environment and encourage ongoing development and learning throughout the team. We have an accessible Executive Leadership Team who believe that care extends to each and every member of the business. Above all, you have an opportunity to create positive impact within your own backyard.

**How to apply**
- No agency support is required for this role._

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