Architecture Advisor Expert, Service Industries

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**What you'll do**:
The Customer Advisory Architecture Advisor (AA) works closely with SAP's Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer's business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer's adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.

As an Architecture Advisor (AA), you will focus on the following key areas:
**Account Planning & Architecture Management Responsibilities**
- Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as SAP Business Suite footprint expansion.
- Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
- Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
- Provide a linkage from the customer to SAP product development leadership.

**Creating an SAP Architecture Vision for the Customer**
- Support building customer demand through appropriate thought leadership and innovation positioning.
- Understand customer's business process map and business model with industry reference architecture focus.
- Understand customer's current enterprise landscape and future needs.
- Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.

**Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap**
- Drive business architecture and capability mapping to solution design.
- Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.

**Being a Trusted Architecture Advisor for the Customer**
- Align living roadmap with current adoption/solution consumption.
- Support living roadmap governance & adaptation based on evolution of customer needs and SAP solutions.
- Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio

**What you bring**:

- Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
- Represent SAP as the trusted advisor within SAP and/or the market.
- Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
- Proven professional networks in the market to drive pipeline and revenue growth for SAP.
- Proven track record of success in the Service Industries area, if required.
- Proven leadership and project management experience.
- Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
- Fluency in English; any other language is an asset.
- Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.

**Meet your team**:
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.

We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP's products and services, we help customers unlock the full potential of their technology solutions.

What sets our team apart is our deep understanding of each customer's unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation.

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