Consumer Lending Supervisor

1 week ago

Gold Coast, Queensland, Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**How You'll Shine**

As the Consumer Lending Supervisor, you will assist the organisation to achieve greater efficiency and solve organisational problems, establish structures, methods and procedures in the following areas:

- Credit underwriting in compliance with the National Consumer Credit Protection act & Australian Credit License
- Contract Processing
- Develop strategies, incorporating key business drivers guidelines, to meet all Key Performance Indicators (KPIs)
- Management of the month end process ensuring all aspects are considered and able to prepare, execute, review and analyse month end results including key drivers, trends and KPI's
- Ensure the robustness and integrity of data provided
- Develop predictive measures to drive business optimization
- Maintain daily, weekly, monthly and annual performance reporting
- Perform detailed analysis across the Consumer Lending portfolio on a regular basis to drive performance
- Provide exceptional customer service
- Review and verification of financial results
- Provide key business insights to leadership team through analysis of data
- Building strong business relationships with key stakeholders
- Leading a team through strong leadership, support and guidance to all staff

**What You'll Bring**
- Experience in credit underwriting / loan assessing making decisions in the Consumer Credit sector
- Excellent interpersonal and communication skills included ability to problem solve and improve processes
- Solid understanding & experience in financial services industry
- Previous experience managing / supervising staff
- Experience in transactions which give rise to credit risk
- An understanding of the regulatory credit risk framework under NCCP & ACL or willingness to learn
- Excellent analytical and numerical skills
- Demonstrable use of reporting and analytical tools including MS Excel, Access
- High level interpersonal and communication skills
- Flexible, adaptable and able to prioritise work
- Intermediate level Microsoft Office

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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