Quality Coordinator Stockton, Newcastle

**About us**

Our values are Respect, Kindness, Dignity and Compassion.

**About the opportunity**

We are currently seeking a passionate Quality Coordinator to join our leadership team at our **Moran Stockton home**. Permanent Part-time role, 3 days per week.

You will work with a wonderful team of dedicated people and your contribution will make a difference to our residents' enjoyment of their life every day.

You will be supported and mentored to ensure you thrive in your role with us. Moran offers a rewarding work environment consisting of modern facilities and equipment and supports individuals to further develop their skills.

**About the Role**

The Quality Coordinator is responsible for leading the planning and coordination of the Quality Improvement Program at our Moran Stockton home. As a quality coordinator, you will analyse data, review policies, and suggest process improvements. You will be reporting and train employees on expectations of quality goals

**About the Role**
- Key member of the Moran Home's leadership team
- Play a pivotal role in driving education, learning and development.
- Be a part of the Operations team in implementing the Strengthened Standards
- Maintain Quality System that is compliant with Aged Care Standards
- Autonomous role implementing and maintaining quality systems in the Moran Home
- Coordinate all matters relating to Aged Care Quality Standards and Accreditation
- Identify trends and process variations as part of establishing a continuous improvement monitoring system
- Design, organise and facilitate business analysis and change activity with staff at all levels, developing a strong understanding of current and future requirements and the change required to meet future outcomes
- Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives
- Keep up to date with current industry trends regards quality matters to ensure our approach is contemporary
- Support delivery of education
- Engage with all residents, employees and stakeholders and demonstrate a commitment to improving care and services
- Lead the complaints management function on behalf of the GM assuming an advocacy role as required in issues relating to stakeholders.

**About You**
- Registered Nurse with relevant registration and experience, or equivalent Health Care qualifications or appropriate Aged Care/business experience (not less than 3 years)
- Experience in aged care and accreditation, and preferably other quality management systems
- Solution driven by nature with a constant focus on continuous improvement
- Passionate about Quality and committed to continuous improvement
- Strong computer literacy and systems knowledge
- Well-developed clinical knowledge
- A 'Can Do' Attitude with a Customer Service Focus
- Excellent communication skills both written and verbal
- Must have valid working visa
- Current Police Check (or willingness to obtain)
- Current Influenza and COVID-19 vaccination including booster

As a MHCG employee, benefits you'll be able to take advantage of:

- Employee recognition and benefits
- Mentoring by Senior Leaders
- Employee Assistance Program
- Employee well-being Programs
- Training and development Opportunities
- Paid Parental Leave

At Moran Aged Care, we are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

Moran Aged Care has COVID-19 Vaccination Policy that requires all new hires to show proof of being fully vaccinated from COVID-19.