Sales Advisor

1 week ago

Melbourne, Victoria, Australia The Body Shop International Limited Full time

**The Body Shop**:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.

**Your role in a nutshell**:
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

**Key duties**:

- The Beauty Advisor will take the time to learn our customer's needs and recommend fantastic products that make them feel so good.
- Uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
- Offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
- Learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

**What we look for**:

- Strong interpersonal and communication skills with a particular focus on building rapport with customers
- A team player and be open to receiving daily coaching / feedback from your Store and Assistant Manager.
- A genuine passion for beauty and the retail industry
- A drive to aid the team in reaching store targets and sales
- An active contributor to our joyful collective by being an agile, tenacious and optimistic team member.

**Benefits**:

- Generous staff discount
- Service rewards for loyal employees
- Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
- Uniform - We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

**_
Diversity Statement_**:

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