Account Manager

20 hours ago

Ballarat, Victoria, Australia Csr Full time

ABOUT CSR
CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
As part of the CSR family, Potter Interior Systems is a leading supplier of materials within the commercial construction and interior fit out market. Our product includes suspended ceiling, aluminium partitioning, steel stud, industrial and commercial insulation, passive fire products as well as a large range of acoustic wall coverings and whiteboards.
THE ROLE
CSR have an exciting opportunity for an Account Manager to join our close-knit team on our site in Addington Christchurch, NZ You will be responsible for the Account management of Christchurch and South Christchurch.
The primary objective is to serve as the primary liaison between customers and the company, establishing enduring and mutually advantageous connections with key stakeholders, while actively seeking out products and solutions that align seamlessly with the customer's requirements.
- Deliver exceptional customer service by leading and implementing effective relationship-building and communication strategies to understand customer needs and convey the value of the Potters product range.
- Cultivate and establish trust-based relationships with customers, ensuring respect and timely execution of tasks.
- Take the lead in coordinating with internal departments to ensure thorough comprehension, resolution, and satisfaction of customer requirements.
- Collect and analyse sales data to gain insights into customer behaviour and preferences.
- Maintain accurate records of customer activity, including projects and interaction.
- Hours of work: Monday to Friday 8am-5pm. Regular out of town travel required for this role.

Why work with us?
- Attractive Salary package, + Kiwi Saver + Benefits.
- Tool of Trade provided.
- In-house training, along with opportunities to partner with an amazingly supportive team.
- Be part of a great working culture - friendly, collaborative, and welcoming
- The opportunity to make your mark in a growing and essential industry.

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