Customer Experience Representative

4 days ago

Australia City Of Burnside Full time

Applications closing on 11 March 2025, 09:00 AM

Reference Number

06/25

Job Type

Full Time

Position Description
- Customer-Experience-Representative-PD

The City of Burnside is one of Adelaide's most attractive and historic residential areas. It is well known for its tree-lined streets, period architecture, plentiful reserves and gardens within a 30 km2 area. Located in the South-Eastern corner of Adelaide and just 10 minutes from the Central Business District, the City of Burnside covers 28 suburbs and has a residential population of over 45,000. We are focused on making a real difference in our community and achieving our vision to deliver services valued by our community.

We are seeking a dynamic Customer Experience Representative who is experienced in contact centre operations to join a fast paced and vibrant team.

This varied role involves:

- Providing innovative customer service with a genuine interest in resolving customers' enquiries to achieve quality standards and a commitment to first point resolution.
- Receipting, processing various customer payments, cashier balancing and general administrative duties.
- Operating effectively and collaboratively across multiple functions within the Customer Experience team.

Your previous experience in a similar role in a contact centre/call centre will be highly beneficial to your success and local government experience is highly desirable. Possessing MS Office skills, good attention to detail, excellent communication skills, including conflict resolution, will enable you to provide high-level service for this position. You will be a quick thinker, have good problem solving skills, resilient, with a focus on quality customer excellence.

This position is offered on a permanent, full-time basis classified at Level 3 under the City of Burnside Administration Employees Enterprise Agreement 2023. You will be rostered to work various shifts with staggered start and finish times ranging between 8.15am to 5.16pm to meet operational requirements.

**Applications close 9am Tuesday 11 March 2025.**

***:
**Contact**:

- Shakyra Parry
8366 4200

  • Customer Experience Representative

    2 days ago

    Australia beBeeCommunications Full time $38,400 - $48,000

    Job Overview:We are seeking a skilled Customer Experience Representative to manage customer calls in a timely and efficient manner.About the Role:Follow established call center scripts to ensure consistency and quality in customer interactionsUtilize persuasive communication skills to gain customer approval for service purchasesRequirements:Excellent verbal...

  • Exceptional Customer Experience Representative

    3 days ago

    Australia beBeeCustomerService Full time $40,000 - $55,000

    Customer Service Representative OpportunityThis role involves delivering exceptional customer experiences and making a real difference in the community.We are seeking passionate and friendly individuals who enjoy helping customers achieve their goals and providing support when needed.The primary responsibilities include:Providing outstanding customer service...

  • Customer Experience Representative

    3 days ago

    Australia beBeeSupport Full time $75,000 - $91,000

    About Our Support TeamWe are a global team behind the world's largest cryptocurrency exchange by trading volume and registered users.Our support team aims to provide exceptional service with fast response times and accurate information through ticketing systems and live chat.Responsibilities:Handle high amounts of live chat and phone calls...

  • Customer Experience Representative

    4 days ago

    Australia City Of Burnside Full time

    Applications closing on 16 September 2024, 05:00 PMReference Number27/24Job TypeFull TimePosition Description- Customer-Experience-Representative-Jun-2024The City of Burnside is one of Adelaide's most attractive and historic residential areas. It is well known for its tree-lined streets, period architecture, plentiful reserves and gardens within a 30 km2...

  • Customer Experience Representative

    6 days ago

    Australia Inghams Group Limited Full time $60,000 - $80,000 per year

    Posted:04/09/2025Closing Date:04/10/2025Job Type:Permanent - Full TimeLocation:Any location consideredJob Category:SalesWe've been proudly bringing joy to tables and smiles to faces with the delicious food we've been crafting for over 100 years.A large part of our strong growth and success is because we're always looking for new ways to do things and...

  • Customer Service Representative

    4 days ago

    Australia Open Colleges Full time

    Build your career as a Customer Services Representativebusiness & leadershipCustomer Services RepresentativeA career as a Customer Service Representative opens doors to diverse opportunities in customer-focused industries like retail, hospitality, e-commerce, and telecommunications. You'll develop strong communication, problem-solving, and interpersonal...

  • Customer Service Representative

    3 days ago

    Australia beBeeDrink Full time $47,500 - $75,500

    Customer Service RepresentativeWe're seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and helping customers find their perfect drink.

  • Customer Service Representative

    1 day ago

    Australia beBeeFoodService Full time $62,000 - $77,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our clients.The ideal candidate will have a passion for food and shopping, as well as excellent communication and interpersonal...

  • Deli Department Customer Experience Representative

    3 days ago

    Australia beBeeCustomerService Full time $50,000 - $70,000

    Fresh Service Team MemberWe are seeking a professional to join our deli department team as a service representative. As a key member of our sales staff, you will be responsible for handling various products, including meats, cheeses and antipasto, with a focus on providing consistent and exceptional customer experience.This seasonal casual employment...

  • Customer Experience Representative

    3 days ago

    Australia beBeeCustomerExperience Full time $55,000 - $75,000

    About the RoleWe are seeking an experienced professional to provide exceptional customer service and support in our banking operations. As a key member of our team, you will be responsible for delivering outstanding customer experiences through various channels.Your primary responsibilities will include:Providing personalized support to internal and external...