Business Support Team Leader

**Full-time, 12 months fixed term contract, with the possibility of extension**:

- **Based at our Yennora Support Office - Hybrid**:

- **Opportunity available due to internal progression**:

- **Fantastic opportunity to take the next step in your career
**About Us**
In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an
end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy's, Countdown, and BIG W stores across the country, providing them with our customers' favourite food, drink, and everyday needs items.

Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.

**Why you'll love it here**
In addition to this exciting role, we offer:

- An attractive remuneration package including bonuses
- Enjoy massive team member savings on Groceries, Beer & Wine, Petrol, Insurance, and more across all Woolworths Brands
- To be a part of a dynamic team that strives to change the face of distribution
- Inclusive culture with a focus on creating genuine career opportunities
- The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
- An exciting career - as our business grows, so do the opportunities for our people

**About The Role**
The purpose of this role is to lead a team of six Coordinators to execute high volumes of administrative work for Woolworths Primary Connect + business. Your main responsibilities include continuous improvement initiatives, supporting the business with relevant advice, technical expertise, operational support, and SME to various UAT projects and enhancements.

**Opportunity**
Working in a passionate and supportive team, time will be spent
- Completing weekly business financial reporting
- Supporting all fuel and rate reviews for National Transport and administration.
- Managing the execution of all secondary rate reviews on a monthly basis.
- Take ownership to ensure the team achieves business objectives
- Managing and controlling the successful implementation of vendor conversions and information being captured and maintained
- Analysing escalation queries with rating and system issues and ensuring they are resolved in a timely manner, and
- Identifying areas of improvement and opportunities on a national level to implement efficiencies for the business

**Who we're looking for, someone with**
- Previous experience within Transport, Supply Chain /FMCG, or Logistics
- Experience inspiring, coaching, guiding, and developing team members, highly regarded
- Intermediate computer skills and programs such as MS Office, SAP, TMS, and Salesforce
- Effective time management and financial awareness
- Ability to prioritise, an eye for detail, and excellent customer service skills
- Ability to negotiate, build and maintain relationships with key stakeholders
- Excellent communication skills both written and verbal
- Demonstrates high levels of pro-activity and personal accountability.

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.