Future Business Leader

Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region Location Category Work type Brand Future Business Leader - Corporate Traveller - North Sydney, NSW Apply now Refer a friend Job no: 525290Brand: Corporate TravellerWork type: Full timeLocation: New South WalesCategories: Corporate & Group Travel, LeadershipThis is a fantastic opportunity to start your leadership journey within FCTG's corporate division.
You will receive a personalised leadership development plan, mentoring from senior business leaders, and plenty of hands on learning experiences.Corporate Travelleris the onlytravel management corporationin Australia dedicated to SME businesses.
Part of the corporate division of the Flight CentreTravelGroup, Corporate Traveller is one of FCTG's most successful brands, globally.
Our mission is to dominate the SME market, making the end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers.
We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.About the OpportunityOperational & System TechnicalProvides an outstanding & consistent customer experience by adhering to CT's One Best Way Operational Excellence framework (including customers SLA's).
Demonstrates advanced knowledge of the internal & customer-facing technology systems.Ability to assess, troubleshoot and provide solutions to a varying range of scenarios.Understands the financial systems and processes.Expert in all corporate travel product knowledge that delivers the best outcome for the customer & CT.Growth and RetentionAbility to review a customers travel program & present options that drive compelling financial and operational value to deliver growth and profitability.Has an intimate knowledge of their customer portfolioDelivers a compelling customer experience to maximise the opportunity for retention and satisfactionAbility to influence the customers in order to drive a result/ opportunity.Deep understanding of the customers' end-to-end journey.Knows how to position the features and benefits of the CT product suite.Understands key business drivers for CT and how to contribute to its success.Strong track record of effective and timely execution.DevelopmentSelf-motivated and proactive.Open to learning and developing the skills required to succeed.Demonstrates knowledge of external competitor activity and market trends to deliver valued insights.Set targets and goals and strives to achieve these.Contributes to a peer to peer, collaborative and continuous learning culture within Corporate TravellerAll about You:Minimum 3 years in the travel industry2+ years on Sabre6 months in Lumina is desired but not essentialExceptional multitasking ability, you will juggle priorities to meet deadlines and client expectationsTo be a "people person" who values the importance of developing strong relationshipsDemonstrated ability to work within a multidisciplinary teamA high level of attention to detailExcellent communication, listening and presentation skillsSocial events such as Buzz Nights, opportunity to attend Global Ball overseas for high achieversGlobal career advancement/travel opportunitiesLeadership Programs & further education,training and developmentEmployee share schemeThe opportunity to play an integral role in the growth of the businessTravel discounts on flights, hotels and insurance for you, your family and friendsIf you understand the value of being your client's travel expert by providing exceptional, tailored customer service, then consider Corporate Traveller and apply now
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.