Education Engagement Officer

1 week ago

Melbourne, Victoria, Australia Ames Australia Full time

Education and Social Participation | Noble Park | Maximum Term - Part-time
- 0.8 FTE Maximum term position until 15th April 2026, based onsite at our Noble Park location
- Support place-based marketing and community engagement strategies, supporting increased community awareness of and enrolment in AMES Education programs
- Annual salary is $62,501 + 11.5% super
- Other benefits include:

- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

**About the position**

**To be considered for this position you will be able to demonstrate the following key selection criteria**:

- Minimum of Certificate III in Customer Engagement or similar field; and/or at least 2 years' experience in a customer support/engagement role
- Ability and willingness to work across multiple sites as required
- A valid current Victorian Drivers Licence
- A current Working With Children Check (Employee)
- Ability and willingness to work on weekends as required
- Knowledge of different adult education and training programs
- High level cross-cultural communication skills with the ability to engage people with limited English skills
- Demonstrated ability to take initiative and problem solve to engage clients
- Strong organisational and time management skills
- Ability to work both independently and collaboratively as part of a team in a busy environment
- Excellent spoken, written communication and presentation skills
- Demonstrated ability to work with culturally diverse communities
- The ability to speak one or more community languages is desirable
- Previous experience in an organisation that provides education services is desirable
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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