Full Time

7 days ago

Melbourne, Victoria, Australia Marriott International, Inc Full time

**Job Number** 22221008

**Job Category** Rooms & Guest Services Operations

**Location** Four Points by Sheraton Melbourne Docklands, 443 Docklands Drive, Melbourne, VICTORIA, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

Four Points by Sheraton Melbourne Docklands is looking for a **Duty Manager** to join the team on a **Full-Time** basis.

**About The Role**

Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

**Perks, Rewards, Motivations**
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage across all our hotels
- The best hotel training opportunities produced independently by Four Points by Sheraton Melbourne Docklands and internationally recognised training programs by Marriott International
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Four Points.

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