Sunny Bank Security Officer Full-Time

3 days ago

Brisbane, Queensland, Australia Trident Services Australia Full time

Overview
Security Officer - Part Time & Casual role at The Star Brisbane. Part-Time and casual positions on offer. Focus on creating a safe environment for the client and customers at all sites.
Responsibilities
Providing exceptional customer service
Identifying, reporting, and recording risks while on shift
Assisting customers with a variety of inquiries
Utilising strong interpersonal, written, and verbal communication skills
Undertaking conflict resolution and de-escalation methods
Maintaining a complete understanding of workplace protocols including Emergency procedures
Regular foot and vehicle patrolling as well as CCTV monitoring
Responding to medical and security incidents
Delivering high quality, client focused security services
Coordinating with on-call emergency or security services where needed
Working with site management and other security team members
Balancing proactive security work with strong client focus
Experience or understanding of Fire Safety and Security duties within healthcare or large multi-disciplinary settings
Executing security operations with attention to improving efficiency and reducing risks
Minimum Criteria
Min. 2 years CCTV experience
Current Queensland Security License
Current Unarmed License
Current Crowd Control License
Current Monitoring License
Current First Aid & CPR Certificates
Current Driver's License
Flexibility to work within a rotating 24/7 roster
High personal integrity and grooming standards
Ability to work events
Practical verbal and written communication skills
Incident management and reporting skills
CCTV monitoring
Well-developed client service skills
Customer service experience
Benefits
Vital Training Development program opening career pathways
Strong support network from the Operations Team
Attractive, industry benchmarked remuneration
Reward and recognition program linked to performance
Industry-leading employee income protection insurance program
Apply
You will join an entrepreneurial, inclusive culture. The organisation is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability.
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