Casual Admin Officer

5 days ago

Sydney, New South Wales, Australia Healthscope Full time

Casual Admin Officer - Emergency Department
The ED Clerk role supports efficient and effective registration of all patients at the Emergency Department of Northern Beaches Hospital. The position greets patients and visitors, directs them to the appropriate area or person, and attends to their needs as required. This is a 24/7 service with a rotating 24/7 roster.
Overview
About Northern Beaches Hospital (NBH): Operated by Healthscope, NBH is located in Frenchs Forest, approximately 13 kms north of Sydney CBD. The hospital is a contemporary 488-bed facility with 60% public and 40% private beds, providing a wide range of health services including Surgery, a 50-bed Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre and Outpatients. NBH has 13 operating theatres, one hybrid/cardiac catheter theatre, two Catheter Laboratories and four endoscopy procedure rooms, supported by a critical care unit with two intensive care wards. The hospital focuses on patient safety, overall experience, and meaningful management and operational efficiencies backed by a comprehensive range of professional development opportunities.
Responsibilities
Ensure the reception desk is tidy, presentable, and attended to at all times
Register patients in a timely manner
Confirm Medicare eligibility
Support the Patient Liaison & Admission teams and assist with the admission of patients from Emergency into the Hospital
Qualifications and Skills
Certificate III in Health Administration or 2 years' experience in health administration roles (preferred)
Ability to work a 24/7 rotating roster
Understanding of medical terminology is an advantage
Intermediate IT skills (MS Office and databases)
Demonstrated experience with inpatient management systems (e.g., WebPAS)
Well-developed interpersonal skills and confidentiality
Ability to multitask, work to timelines, and work autonomously or within a team
Exceptional customer service, with timely, efficient, friendly and courteous communication
Good attention to detail and English language proficiency (oral and written)
Employee Benefits
Wellness benefits via OneHealthscope rewards program and access to discounted onsite parking at NBH and Fitness Passport
Healthscope Employee Assistance Program, discounted Healthscope services for employees and immediate family
Salary packaging options, additional superannuation, novated lease and airline/club memberships
Salary
Salary range between $27.96 - $35.68 per hour plus superannuation, based on years of relevant experience and the current Healthscope/NSW Health Professionals Support Services Agreement 2023.
To Apply
Please click the 'Apply' button to be taken to our online application form. Include a cover letter, your CV, and the contact details of two professional referees.
Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children's Check. Persons in patient contact roles will need proof of immunity to specified infectious diseases prior to commencement.
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