Gaming Services Host

5 days ago

Gold Coast, Queensland, Australia Southport Sharks Full time

**Southport Sharks...**
- Free Gym Membership
- Food & Beverage Discounts
- Accommodation Discounts
- Free Parking
- Fun, friendly, hard-working and professional team

**An excellent casual opportunity within our Gaming Department for a dedicated and experienced Gaming Attendant who has exceptional customer service skills and an outgoing personality.**

**About us...**

**Southport Sharks** has a multi-purpose events centre, multiple food & beverage outlets, 24/7 fitness centre, kids club, gaming facilities, a 120 room Mantra at Sharks hotel with a stunning rooftop bar.

The team at **Southport Sharks** prides themselves on providing both members and guests with exceptional service, dining, entertainment and leisure experiences.

Well known for our friendly atmosphere, working at **Southport Sharks** is far more than just a job... you will make lifetime friends with the 'Sharks Crew'

**About the Role **

We are looking for an experienced **Gaming Services Host (Gaming Attendant)** who has a bright, outgoing personality and exceptional customer service skills to ensure a high level of customer service is offered to our members and guests.

Key responsibilities include:

- Providing prompt, friendly, customer focused advice and assistance to members and guests on machine and loyalty system operation, including carrying out permitted minor repairs and machine maintenance
- Provide food and beverage services to gaming patrons quickly and efficiently, ensuring there are mínimal waiting times
- To handle all cash and gaming associated transactions in an efficient manner, ensuring the security of cash and the privacy of member details at all times
- The assist with clearances, hopper weights and meter reads as required
- Maintaining a clean, organised environment free of any hazards

**About you**

**To be successful in this role you would need to possess the following**:
Essential skills and competencies:

- Excellent communication skills and the ability to work as a team
- Excellent organisational skills
- Self-motivation and the ability to identify and complete needed tasks without direct supervision
- Ability to communicate effectively at all levels with a range of different people
- Trustworthy and reliable
- High level of grooming and personal presentation standards
- Reliability and the flexibility to work a variety of night and weekend shifts, which may include public holidays

Experience and Qualifications:

- A minimum of 1-2 years of gaming experience
- Current Qld RSA and RSG
- Experience in TAB and Keno would be advantageous

If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you

**APPLY NOW**

No recruitment agencies, please.

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