Corporate Travel Consultant

2 weeks ago

Sydney, New South Wales, Australia Jivaro Full time

**About the Role**:
The success and unique identity comes from putting people and clients at the heart of everything. As a Corporate Travel Consultant, you'll build relationships and understand the needs of our clients whilst delivering a 'high-touch' service that saves clients time and drives down their total cost of travel.

The current anticipated growth has led to the creation of this role to provide the necessary skills and expertise to successfully grow and maintain our business in Australia.

The role can be based remotely across Australia/NZ, based in the respective office or a hybrid role.

**Key Responsibilities**:
A Corporate Travel Consultant works as part of a dynamic team of individuals servicing multiple corporate accounts across a full 24-hour spectrum. The Consultant aims to meet client travel requirements utilising preferred supplier arrangements (both client and company deals), adopt all internal policies and procedures and fully utilise the technology platforms available.

**Key Requirements**:

- Assist clients in trip planning including airline, route and fare options as well as associated requirements such as visa and health requirements
- Research fare and rate options taking into consideration policy, preference, price and profitability
- Provide quotations in line with the established company standard.
- Make air, hotel and car reservations accurately both in terms of the clients request and the prevailing terms and conditions associated with each supplier
- Take a proactive approach in meeting clients travel requirements
- Deliver quotes within the required SLA timeframe
- Be proactive in attending client meetings and developing client relationships to develop rapport and a deeper understanding of the client's requirements
- Support co-workers in the sharing of knowledge and the workload
- Complete daily roster tasks e.g. Queue maintenance
- Adhere to client Travel Policies when making bookings.
- Strong technical knowledge of fares and ticketing
- Team orientated with the ability to work autonomously Experience:

- Previous experience as either a Retail/Leisure Travel Consultant and/or Corporate Consultant for a minimum of five years.
- Understanding of SLA requirements and high touch clientele

**What we offer in return**
- A highly competitive salary/package plus super
- Continued training
- Flexible working
- Can work remotely, in office or hybrid

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