Customer Solutions Advisor

2 weeks ago

Perth, Western Australia Vodafone Full time

Overview
Customer Solutions Advisor - Full time - Success
Vodafone Hammond Park, Western Australia, Australia
What You'll Be Doing
You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.
If you are someone who naturally finds solutions and thrives on connecting with people, you'll fit right in.
You'll be ensuring customers receive the best value and the best advice.
Responsibilities
In the front row seat to all the latest devices, accessories and perks including events from our partners.
Providing the best value solutions for customers to fit their lifestyle.
Providing support for customers to troubleshoot technical queries, plus helping them confidently use the Vodafone app to help themselves at home.
Training will be provided to level up knowledge on our dynamic industry.
Who we are looking for
You bring a spark of joy and enthusiasm to every customer interaction.
You're an excellent communicator, adaptable, and excited about technology; keen to learn about the latest gadgets and trends.
Your positive energy and genuine interest in our products will make you the perfect fit.
What we offer
Competitive salary with incentives and bonuses.
SIM plan with unlimited calls, texts and data.
Wellbeing support and a range of leave benefits including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
In-depth training on the latest tech and topics like leadership and coaching.
Opportunities to advance into leadership roles or head office through our Future you Intern and Work Experience programs.
Join with 38 hours over a minimum of 5 shifts.
Flexible scheduling; additional availability to pick up extra shifts.
What's next?
Our recruitment process: submit your CV, complete a 15-min assessment, then a phone chat, then an in-store interview.
To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Telecommunications
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