Customer Solutions Advisor

2 weeks ago

Perth, Western Australia Vodafone Part time
Overview

Customer Solutions Advisor - Part time - Joondalup, Vodafone Heathridge, Western Australia, Australia

Join Vodafone to help customers connect with technology and value. This role focuses on delivering great service, practical solutions, and guidance on using Vodafone products and apps.

What You'll Be Doing
  • You'll be a customer champion, discovering what customers want and helping them use technology in daily life.
  • Provide the best value solutions to fit customers' lifestyles and troubleshoot technical queries, including helping customers confidently use the Vodafone app.
Who Are We Looking For

You bring energy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology. A positive attitude, attentiveness, and genuine interest in our products will help you fit with the team.

Schedule and Location

Join to work a minimum of 15.25 hours over at least 3 shifts. Roles available across multiple locations; we service customers 7 days a week with flexibility for additional shifts when available.

What We Can Offer
  • Competitive salary with incentives and bonuses on sales.
  • SIM plan with unlimited calls, texts and data.
  • Wellbeing support and a range of leave benefits (including volunteer, parental, gender affirmation leave, and 5 extra days).
  • In-depth training on latest tech, leadership, and coaching.
  • Career opportunities through Future You programs and potential progression to leadership or head office roles.
  • Uncapped commission model for earnings on sales.

Note: If you don't meet every requirement, we still encourage you to apply. We value what makes you different and how you can contribute to the team.

What's Next

Submission of your CV triggers a 15-minute assessment, followed by a quick phone chat with Talent Acquisition, and an in-store interview with the Store Manager.

To be considered, you must be an AU/NZ Citizen or Permanent Resident.

Job Details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Management and Manufacturing
  • Industries: Telecommunications

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