Sales Renewals Specialist

1 week ago

Melbourne, Victoria, Australia Smartbear Full time

As a Renewals Specialist, you will secure renewal revenue in your market and ensure customer retention by building and developing enduring relationships with elite customers. By understanding customer's unique business challenges, the SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.

**Responsibilities**
- Secure annual software renewals and maximise revenue within your account portfolio.
- Ensure account retention, development and growth.
- Understand customers' use of SmartBear solutions, identify gaps and coordinate with other departments in SmartBear to generate action plans where required.
- Expand and grow customer accounts by identifying needs, educating and selling additional products in our product portfolio.
- Generate reports and forecasts for sales management on a regular basis.

**Key Skills**
- Strong customer-focus and service orientation.
- Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization.
- Ability to consult with customers' remotely or onsite (if needed) at the business operation and technical levels.
- Ability to accomplish results working through others.
- Hands on, individual contributor and collaborative team player.
- Excellent written and oral communication skills, including presentation skills.
- Strong analytical and problem-solving abilities.

**Requirements**:

- Experience in a customer or channel partner facing role
- Bachelor's degree

**About SmartBear**

**_ #LI-FC1_

  • Renewal Specialist

    5 days ago

    Melbourne, Victoria, Australia Netapp Full time

    Title: Renewal Specialist Location: North Sydney, NSW, AU, 2060 Melbourne, VIC, AU, 3000 Requisition ID: 131069 Job SummaryRenewal Specialist is responsible for install base management of the existing customers in the effort to retain (as primary focus) and grow customer base.The role executes in line with GTM strategies and initiatives to grow revenue...

  • Renewal Specialist

    1 week ago

    Melbourne, Victoria, Australia Knowbe4 Full time

    **About KnowBe4**KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has...

  • Renewals Sales Representative

    1 week ago

    Melbourne, Victoria, Australia Splunk Full time

    **Renewal Sales Representative**: Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most...

  • Renewal Specialist

    1 week ago

    Melbourne, Victoria, Australia Knowbe4 Full time

    **About KnowBe4**KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has...

  • Renewal Specialist

    1 week ago

    Melbourne, Victoria, Australia Knowbe4 Full time

    **About KnowBe4**KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has...

  • Cx And Contracts Renewals Specialist

    1 week ago

    Melbourne, Victoria, Australia Enghouse Full time

    **CX & Contract Renewals Specialist - Melbourne****OPERATIONS, Australia**Permanent - Full Time**The Team**The Enghouse Operations team for the ANZ region is based across the Enghouse Interactive offices located in Auckland, Melbourne and Sydney. The Operations team is split between Support and Services with this role reporting direct to the APAC Operations...

  • Renewable Energy Sales Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $70,000

    About Us:We are a leading renewable energy provider, helping Australian households reduce their carbon footprint and save money on energy bills. Our mission is to make a positive impact by delivering exceptional customer service and selling government-backed renewable energy solutions.Join Our Sales Team:We are looking for sales professionals who share our...

  • Risk Renewal Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Join to apply for the Risk Renewal Specialist (Melbourne) role at Capricorn.A Little About Us We're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.Since 1974, we've been supporting our Members with solutions that matter,...

  • Renewals Specialist

    1 week ago

    Melbourne, Victoria, Australia Commercehub Full time

    Our mission is to connect and optimize the world's commerce. That means the whole world. So we're determined to nurture our culture of meritocracy where everyone can thrive, no matter what we look like, where we're from, how we grew up, whom we love, the nature of our faith, or how our bodies or minds work. We're committed to achieving equity in treatment...

  • Risk Renewal Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Capricorn Full time

    Join to apply for the Risk Renewal Specialist (Melbourne) role at Capricorn3 days ago Be among the first 25 applicantsJoin to apply for the Risk Renewal Specialist (Melbourne) role at CapricornA Little About UsWe're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national...