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Clinical Lead
2 weeks ago
Overview
Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors.
We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced.
Position
Clinical Lead - Virtual Health
Position Overview
The Clinical Lead plays a crucial role in providing support, direction, orientation and education to Clinicians within Virtual Health.
This will ensure high quality patient care through evidence-based guidelines and protocols; drive continuous improvement and compliance with regulatory standards.
Job Details
Fixed-term, Part-time / Full-Time until 30 June 2026 (Multiple positions)
We are operational 24/7.
Shift times can be flexible between 2-10 hours.
Overnight availability is highly desirable (midnight-6:00am)
Key Outcomes
Improved patient care outcomes
Established evidence-based practices within Virtual Health
Enhanced Virtual Health program scalability and adaptability
Quality improvement within Virtual Health
Effective monitoring and evaluation of Virtual Health projects
Adherence to regulatory standards
Stakeholder engagement and alignment
Primary Duties and Responsibilities
Provide support, direction, orientation and education to Virtual Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect / NURSE-ON-CALL helplines).
Plan and coordinate services relating to a group of clients or patients in the practice setting, as delegated by the Virtual Health Clinical Workforce Lead and Virtual Health Clinical Operations Lead.
Act as a role model in the provision of holistic care to patients or clients in the practice setting.
Assist in the management of action research projects and participate in quality assurance programs and policy development within the practice setting.
Deliver direct and comprehensive nursing care and individual case management to patients or clients within the practice setting; may include a specific group of patients with complex needs in Virtual Health.
Perform other reasonable Clinical Lead duties as directed by the Clinical Operations Manager.
Display and promote ethical behavior and alignment with Aspen Medical's Social Purpose and B Corp principles.
Selection Criteria
Essential
Must be located within Australia.
Registered nurse with a minimum of 3 years of experience and unrestricted registration with AHPRA.
Demonstrates contemporary knowledge and experience of Healthdirect Virtual Health Services.
Excellent communication skills to engage stakeholders effectively.
Commitment to upholding high standards of patient care quality and compliance.
Flexibility to adapt to changing priorities and environments.
Demonstrates client-focused, responsive, flexible approach and commitment to quality services.
Interest in leadership roles with an understanding of team management principles.
Desired
Clinical experience and knowledge of quality culture and clinical governance, including compliance assessment, auditing, trends reporting and KPIs, and clinical risk management.
Knowledge of accreditation processes for clinical employees and clinical information systems such as Riskman.
Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery.
Application Details
Applications close: 5PM, Friday 29 August 2025
If you have any questions, please contact: Andrian Publico – Culture and Performance Support Officer
Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds.
We also welcome applications from ADF veterans with relevant experience.
Additional Details
Seniority level: Mid-Senior level
Employment type: Temporary
Job function: Health Care Provider
Industries: Hospitals and Health Care
Locations: Melbourne, Victoria, Australia (various suburbs)
Note: This description contains the core responsibilities and qualifications and excludes non-essential boilerplate and external navigation elements.
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