Credit Control Officer

4 days ago

Melbourne, Victoria, Australia Reece Group Full time

Credit Control Officer

**About **Reece Group**

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the trade industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

We're committed to understanding our customers. Our group of brands makes sure they get the products and expert service that they want, when they want it.

Reece Plumbing, Bathroom Life, Reece Onsite, Reece Irrigation & Pools, Reece Civil, Viadux, Reece HVAC, Actrol, Metalflex, Reece Fire.

**About the role**

We are looking for a motivated, driven, and experienced credit controller with exceptional communication skills to join our Credit Control team. This permanent, full-time role will report to our Credit Control Team Leader.

**Your day to day**
- Manage a dedicated ledger of customer accounts
- Set, monitor and update customer credit limits
- Liaises with branch managers on late payments and trading extensions
- Manage a high volume of inbound and outbound calls
- Contact customers for payment and arrange payment schedules where necessary
- Initiate debt recovery procedures including recommending legal action
- Communicate effectively with both internal and external stakeholders
- Process new accounts, manage credit holds and provide advice and recommendations on minimising bad debts
- Undertake financial transactions associated with account payments, invoicing and solving account queries

**About you**
- Superior written and verbal communication skills supported by an engaging and professional manner
- Prior experience in Credit
- Excellent MS Office Suite proficiency with emphasis on Excel
- Strong attention to detail with proven time management, planning & organisation skills
- Ability to build and maintain relationships
- Self-motivated, results driven and strong problem-solving skills
- Great attention to detail with the ability to prioritise tasks, meet deadlines and a flair for risk analysis.

**Reece Group**

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
- Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage._

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