Duty Manager

3 days ago

Brisbane, Queensland, Australia Alex Surf Club Full time

**Duty Manager - Full Time**
**The Alex Surf Club | Sunshine Coast**
**Join our fantastic team at an Iconic Surf Club**

Are you an experienced hospitality leader ready for a role where lifestyle and career come together?

The Alex Surf Club, proudly known as the Best Seat on the Beach, is more than just a stunning beachfront venue — we're a multi-award-winning hospitality business at the heart of the Sunshine Coast community.

With over 135 staff, 1,600+ Surf Life Saving members, and a vibrant offering that includes three bars (including the popular Bluff Bar), two function rooms, a buzzing gaming & sports bar, we're one of the most iconic venues on the Sunshine Coast - and we do things differently. We're not your typical Steaks on Tuesday, Kids eat free venue, we have a strong team culture, that embraces hospitality - we do Beach Bar activations, Music Festivals, Fine Dining and take pride in showcasing our unique 6 venues in 1.

Are you a Duty Manager that loves variety in your day? Working with a great team to deliver a great experience for Members & Guests, well we're looking for you

**Why Work With Us?**
- ** Supportive staff culture** — built on respect, teamwork, and a shared passion for delivering great service.
- ** True work-life balance** — enjoy a roster that values your time outside of work.
- ** Career progression** — hands-on development and opportunities to grow your leadership skills.
- ** Iconic beachfront location** — work where others holiday.
- ** Attractive salary** with meals provided on shift.

**About the Role**

As Duty Manager, you'll be a key leader on the floor — driving day-to-day operations, setting the tone for service excellence, and helping to foster a high-performing, positive workplace culture.

Your responsibilities will include:

- Lead and support daily operations across bars, bistro, café, gaming, and function spaces
- Supervise and mentor front-of-house staff to ensure service excellence and presentation standards
- Maintain compliance with venue policies, procedures, and regulatory requirements
- Manage cash handling, incident reporting, and provide on-the-spot leadership during peak trade
- Deliver a warm, welcoming guest experience and contribute to ongoing venue improvement
- Work a rotating roster (including opens, mids, closes, weekends, and public holidays) aligned with Club operating hours

**You'll Bring**:

- 2+ years in a similar leadership role within hospitality
- Current RMLV, RSA, RSG, Approved Managers License, and Police Check
- Strong people skills and a calm, solutions-focused approach
- Experience leading teams in high-volume environments
- Flexibility to work across a rotating 7-day roster
- Knowledge and experience in hospitality/club operations
- A willingness to grow and learn

**The Right Fit**

We're looking for someone who leads by example, is hands-on, approachable, demonstrates urgency and attention to detail, is a good communicator and genuinely passionate about building a team-first environment where people are supported and motivated to succeed.

**Ready to Apply?

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