Payroll Consultant

1 week ago

Sydney, New South Wales, Australia Westpac Group Full time

**How will I help?**

Please note this role will require attendance at our Paramatta Office at least one day per week.

Some of your key responsibilities will include:

- Assisting employees and people leaders with navigation of Westpac's Payroll self-service system.
- Processing of payroll transactions including separations, higher duties allowance, workers compensation payments, garnishees, govt paid parental leave payments, Salary continuance payments, super choice forms, tool of trade, car parking etc
- Meeting defined Service Level Agreements.
- Driving Continuous Improvement by identifying and implementing process improvement.
- Providing detailed recalculations of payments/overpayments and leave entitlements

This is a 2 year fixed term opportunity.

**What's in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is creating better futures together. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Strong customer service focus
- Problem solving skills
- Attention to detail and ability to manage time effectively
- Proven written and oral skills
- Prior payroll experience or reconciliation is useful but not essential
- Experience in the use of Oracle payroll or similar
- Experience in a call centre environment
- Planning time management, decision making, attention to detail and organisation skills
- Demonstrated ability to work within a team environment
- Ability to prioritise conflicting requests and manage customer expectations

**What is it like to work there?**

As well as a great culture, joining the Westpac family means you'll get some of the best banking, wealth, and insurance benefits in the market. We back our employees by coaching and facilitating training and providing career planning tools for you to grow with us. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

Do you need reasonable adjustments during the recruitment process?

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

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