Product Guide

1 week ago

Canberra, ACT, Australia Amer Sports Full time

Overview
Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.
The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.
Benefits
A generous team discount, not only with Arc'Teryx, but other affiliated brands with Amer Sports
Kick start with Arc'Teryx uniform provided
Competitive remuneration and a great bonus scheme
Access to an Employee Assistant Program to support your health & wellbeing
Continuous on the job training, development opportunities to support your career growth
Be part of a global business with great career pathways and opportunities across multiple brands
Responsibilities
Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods
Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised
Provide feedback and suggestions on merchandising to enhance guest experience and sales
Collaborating with your team and leaders in an open and positive way
Deliver best in class experience to our guests through education, service and culture
Build a strong understanding of our products and seamlessly weave this into your guest interactions
Be a brand ambassador and elevate the guest experience wherever possible
Qualifications
You have two or more (2+) years of retail sales experience
You are passionate about delivering exceptional customer service
You love to have fun at work, but hold yourself accountable to what is required of you
You have outstanding verbal and written communication skills, and a deep understanding of your impact
You are self-motivated, and enjoy problem solving
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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