Client Partner

5 days ago

Sydney, New South Wales, Australia Clemenger Group Full time

**We're Hiring: Client Partner at CHEP - Lead, Innovate, and Shape the Future of Media**

At **CHEP**, we connect brands to culture through a unique blend of creativity, technology, and media. As leaders in digital innovation, we bring together Martech, Adobe, CX, and Predictive AI with e-Commerce, Social, and Content to create groundbreaking, integrated campaigns.

Now, we're looking for an experienced **Client Partner** to join our team and play a pivotal role in driving exceptional results for our key account.

**About the Role**:
As **Client Partner**, you will be the key point of contact for all communications with our key client, leading day-to-day operations while strategically guiding the long-term vision. You will be hands-on in managing the complexity of the stakeholder network, ensuring smooth delivery, and aligning our team's capabilities to exceed client expectations.

**Key Responsibilities**:

- **Account Leadership**: Act as the central point of contact for the client, managing communication, briefing, and client expectations.
- **Team Management**: Lead, mentor, and motivate the team, ensuring they perform at their best. Provide support in navigating challenges and managing pressures.
- **Strategic Oversight**: Guide media recommendations and processes, challenging the team to elevate their thinking and push boundaries.
- **Client Relationship Management**: Build and maintain strong, trusted relationships with external stakeholders, ensuring top-notch client service.
- **Project & Financial Management**: Oversee the project lifecycle, manage timelines, and ensure financial processes, invoicing, and profitability goals are met. Optimize the media component of the clients P&L in partnership with senior leadership.

**What We're Looking For**:

- **Strong Communication Skills**: Ability to manage client relationships and lead internal teams with clarity and confidence.
- **Leadership & Team Development**: Proven experience in managing high-performing teams, providing guidance, feedback, and fostering a collaborative environment.
- **Problem Solving**: Ability to navigate ambiguity, make solid decisions, and offer innovative solutions under pressure.
- **Financial Acumen**: Expertise in managing budgets, tracking profitability, and maintaining financial accuracy.
- **Passion for Innovation**: A keen interest in integrating technology and creativity to develop cutting-edge media strategies.

**Why CHEP?**
- **Connected Creativity**: Work at the forefront of integrating creativity with technology to deliver industry-leading solutions.
- **Dynamic Team**: Collaborate with a passionate, innovative, and diverse group of professionals.
- **Impactful Work**: Contribute to campaigns that transform brands and businesses, creating lasting impact.

Ready to make your mark? Join **CHEP** and be part of a forward-thinking agency that's redefining what's possible in the world of media and communications.

**Please note: All applicants must have valid Australian working rights.

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