Food & Beverage Team Leader - Pt - Perth City Centre

**Join our team at Holiday Inn Perth City Centre - where work meets joy**

At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests—whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.

**Position: Food & Beverage Team Leader**

Ivy & Jack is part of the **Holiday Inn Perth City Centre**, so our customers can vary from in-house guests (often enjoying buffet breakfast), external customers, or corporate clients utilising our conference spaces. The venue is open from breakfast to dinner, 7 days per week.

As a Food & Beverage Team Leader, you will be warm and welcoming, delivering a personal level of service to our customers at Ivy & Jack. You will be the backbone of the team throughout the service periods to keep the operation running smoothly and efficiently. This includes preparing and serving beverages, highlighting promotions, handling guest feedback, taking orders etc.

**What you will do**:

- Ensuring all credit and financial transactions are handled in a secure manner.
- Liaising and working collaboratively with Food & Beverage Management regarding daily duties.
- Assisting with supporting the development of the team to maximise performance and great company culture.
- Ensuring guest satisfaction through delivering the Holiday Inn brand service style of 'Making Guests Smile" by enabling real human connections, putting guests at ease, and creating moments of delight.
- Developing and maintain cohesive working relationships within immediate team, and wider hotel team.
- Maintaining the physical appearance and cleanliness of the restaurant including compliance with health and safety standards.
- Have previous experience in a Food & Beverage Team Leader or Supervisor role.
- Be highly motivated and genuinely loves to interact with a variety of different people.
- Know how to prepare a wide range of beverages.
- Have the ability to delegate, drive and motivate a team.

**We are looking for someone who**:

- Holds a current Responsible Service of Alcohol.
- Be able to work across a 7-day rotating roster, primarily working afternoon/evening shifts from 2pm. Shifts will include weekends & Public Holidays.**

**Why join us?**

At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.
- **Attractive hourly rate** - HIGA Level 3; hourly rate from $25.80 - $38.70 - annual salary increase in July
- **Free duty meals**:

- **Flexible Working Options** - tailored to your needs, whether you are a parent seeking flexible hours or someone looking for a supportive workplace.
- **Permanent Hours** - guaranteed hours each week, so you know you are always on the roster. This role should expect anywhere from 20-30 hours per week, although not always guaranteed.
- **Employee Perks & Wellbeing**
- Paid birthday leave to celebrate your special day.
- Enhanced Parental**leave options to support your growing family.
- Proactive Health Days to keep you feeling your best.
- **Workplace Support** - A friendly and supportive team with managers who provide ongoing training and development.
- **Career Growth** - Access to our lifelong development program and career milestone celebrations as you grow within IHG.
- **Hotel Perks** - Enjoy staff meals, accommodation discounts, and food & beverage discounts. Plus, access to a retail discount platform to make your pay go even further.
- **Paid Annual & Personal Leave** - We value your time off and ensure you get the rest you deserve.

**Ready to start your journey with us?**

Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Please send us your resume along with a **short 1-minute video** telling us why you are the perfect fit for this role. Feel free to share a bit about yourself, your experience, and what excites you about working with us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.