Import Operations Air

1 day ago

Perth, Western Australia Bollore Logistics Asia Pacific Full time

200 years ago, Bolloré Group was born. Today, one of Bolloré Group's fastest growing business sectors, Bolloré Logistics, have grown to become the world's top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers' growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.

Here, we believe in People Powered Innovation. It's the people who brought us to where we are right now, and it'll be the people who bring us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.

**About the role**:
As part of the Perth Office, this role reports to the Operations Manager, laisse with internal and external stakeholders whilst inputting documentation and performing the necessary procedures to ensure a smooth inbound and outbound shipment process for both sea and air freight.

**Requirements**:
**What you will be doing**:

- Sea & air freight
- LCL & FCL
- Compile LCL and FCL rate requests and advise sales on margin and routing for LCL & FCL business
- Coordinate and negotiate inbound & outbound LCL & FCL traffic and strengthen Bollore Logistics' purchasing power by establishing feasible consolidations
- Respond to FCL traffic enquiries
- Process job files
- Enter and update shipping information and requirements into the system
- Liaise with external sales stakeholders on rates and areas of significant advantage over our competitors
- Assist advertising consolidation boxes through local offices
- Generate sales leads
- Communicate effectively with overseas agents to ensure all air imports are processed accurately and in a timely manner
- Account management
- Oversee job functions on key accounts
- Ensure function reporting is met with client requirements
- Communication
- Maintain an active communication channel with customs and conduct reviews
- Report complaints or issues raised by Customers, overseas offices and agents to relevant stakeholders
- Respond to existing and new client requests
- Assist in resolving customer issues
- Determine sell rates and create existing and new business
- Liaise with Customer Service and operations to set up and update customer profiles based on buy rates and overseas billings as per agreed quotations
- Invoice jobs and collect monies before delivery
- Approve job invoice requests and escalate invoice issues with relevant stakeholders

Essential:

- Minimum of two years of related experience
- Sea and air freight operation knowledge
- Understands industry terminology (Incoterms)

Desirable:

- Robust multi-task and prioritise capabilities
- Excellent interpersonal and communication skills
- Able to work as a team
- Knowledge of EDI

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

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