Claims Administrator

1 week ago

Sydney, New South Wales, Australia Gallagher Full time

**Your Role**:
To lodge claims in a cost effective, professional and customer focused manner while providing ongoing support to the office and all departments to support their day to day needs.

**You will add value to Gallagher Bassett across the following**:

- Learn and understand the claims lodgement process
- Resolve and review the process for notifying and investigating claims
- Identify claims handling operational improvements and implement these
- Process complex and non-complex claims
- Provide professional and customer focused claims service to key internal partners
- Assist with general office administration tasks such as meeting room booking requests, catering needs, organising office access, stationary orders and daily mail processing

**We're interested in hearing from people who possess**:

- Administration experience/knowledge of general business and administrative practices
- Experience in client services or Data entry
- Excellent time management skills and the ability to prioritise tasks
- Great communication, interpersonal skills, and a team player attitude
- Admirable customer service skills
- PC literate - Database and Microsoft Office

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following**:

- Attractive remuneration packaging & Flexible work arrangements - including part-time WFH
- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards; and
- Employee assistance program for yourself and immediate family members.

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To apply**:
To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

**GB is continuing to welcome new team members Australia-wide in a safe way during the COVID-19 Pandemic, prioritizing the wellbeing and safety of our people during this challenging time. Through digital onboarding and training, we are able to offer all team members connectedness and a sense of belonging to their team while working remotely.**
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._

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