Patient Services Assistant Grade 2

9 hours ago

Melbourne, Victoria, Australia Austin Health Full time

**Reference Number**:2396

**Category**:Administration and support

**Department**:Cardiac, Vascular, Neurosurgery, Orthopaedics & Sp

**_Are you a current Austin Health employee?_**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About 5East - Cardiothoracic Unit**
- Ward 5East is a dynamic 32-bed unit specialising in cardiac and thoracic surgery and cardiology medicine. The unit is committed to patient centred, evidenced based care and is dedicated to continuing professional development for all staff.

**About the role**
- Ward 5 East have an exciting opportunity for a Patient Service Assistant to join our team 2 days/week (16hrs/week), on Saturday and Sundays.
- You will need to perform the duties of this position efficiently to the standards of Austin Health. Patient Service Assistants as part of the Ward 5East team will assist in the delivery of patient care services through the competent provision of defined services.
- A regular day will see you:

- Assist the 5East team and clients with patient movement and flow
- Face to face interaction with clients and their families
- Receive delegation from the nurse in charge of the shift

**About you**
- As the Patient Services Assistant - Grade 2, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:

- PSA Certificate - Certificate III in Health (Patient Services)
- Wiliness to carry out PSA duties and tasks whilst working within a team environment
- Ability to use initiative and to prioritise tasks and problem solve

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**I**nterested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 16 February 2025

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