Front Office All Rounder

6 days ago

Sydney, New South Wales, Australia Silkari Hotels Pty Ltd Full time

**Seeking a Front Office All-Rounder**

Are you energetic, articulate, and a self-motivated professional?

Would you like to work with an exciting dynamic hotel team?

Our contemporary all apartment hotel in Chatswood is looking for you

Silkari Suites at Chatswood is a short stroll from Chatswood train station, located in the heart of Chatswood's shopping and entertainment precinct offering a variety of studio, one and two-bedroom apartments.

**Job Tasks and responsibilities**:

- Check-in and check out guests,
- Answer incoming calls and attend to guest queries,
- Enter data into system and balance at the end of each shift,
- Issue room keys to guests and ensure procedures are followed in relation to guest confidentiality,
- Provide friendly, personalised customer service at all times,
- recommend restaurants and places of interest according to guest's needs,
- ensure the smooth running of the reception desk,
- Other varied hotel administration tasks,
- Maintain a high quality of work in a busy environment,
- Work collaboratively with the front office team in the day-to-day running of the hotel.

**Skills and Experience**:
As an integral part of delivering exceptional customer service you will need to possess:

- Previous experience in the hotel industry will be highly regarded,
- Proven passion for customer service,
- A high attention to detail, be self-motivated, task and results-driven and able to work in a team environment, as well as independently,
- Outstanding written & verbal communication skills,
- The ability to multi-task as well as work under pressure,
- A strong work ethic, energetic, a quick learner, and excellent personal presentation,
- Availability to work on a 7-day rotating roster.

**Employment Conditions**:
Must have working rights in Australia.
If you feel you possess these qualities and would like to be part of our dynamic team we want to hear from you

**Job Types**: Full-time, Part-time, Casual

**Salary**: $23.00 - $29.00 per hour

Schedule:

- Rotating roster
- Shift work

Supplementary Pay:

- Penalty rates

Work Authorisation:

- Australia (required)

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