Front Office All Rounder

3 weeks ago

Sydney, New South Wales, Australia Pullman Hotels & Resorts Full time
Overview

Be in the heart of it all by joining our Front Office team of our Pullman Hotel. Reporting to the Front Office Manager, our Front Office All Rounder is primarily responsible for providing welcoming and efficient service for our Guest's registration and departure.

Responsibilities
  • Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay.
  • Maintain accurate Guest accounts, ensuring all charges are accurate and posted in a timely manner.
  • Attend to incoming calls via the switchboard in a professional and polite manner.
  • Maintain strict security procedures, ensuring Guest confidentiality and safety.
Qualifications
  • Experience in a Front Office, preferably in 5 star hotels.
  • Demonstrated ability to 'surprise' and delight our guests.
  • Confidence and ability to approach people to initiate conversations.
  • Flexibility to work varied shifts, including weekends and Public Holidays as per business demands.
  • Outstanding communication skills, both oral & written
  • Candidate with a valid manual driver's license preferred.
Location & Benefits

Located in the heart of NSW's most exciting entertainment precinct, home to Accor Stadium, you'll receive fully laundered uniforms, career and development opportunities, wellness benefits, hotel discounts, worldwide benefits, and the opportunity to work in a precinct with the Australian Hotel of the Year.

Employment Details
  • Seniority level: Entry level
  • Employment type: Temporary
  • Job function: Other
  • Industry: Hospitality

EEO information and additional company details are available via our standard recruitment communications.


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