Manager - Value Chain Risk Assessment

**How will I help?**

This role plays a leading role in implementing and managing risk management and monitoring obligations in the Mortgages line of business, supporting consistent implementation, and embedding of risk management framework, policies and controls.

This role is responsible for partnering with key stakeholders on all matters risk and control, developing pragmatic solutions to risk and control problems through to end-to-end implementation.

It is an expectation of this role to support a strong risk culture that embodies our ethics and integrity, balancing commercial and customer needs.

Responsibilities include:
Embedding Risk Framework:

- As part of a team of risk professionals contribute to ensuring the divisional and business operations and risk management practices align to the frameworks, policies, risk strategy, regulatory obligations, and appetite of the Group.
- Support the business to drive a strong risk culture and awareness in day-to-day business decisions and business strategic initiatives, with particular focus over risk in change activities.
- Act as the first point of contact in relation to the Mortgages LOB risk controls and policies and provides advice or input into business risks and incident management support in line with Policy requirements.

Managing Risk outcomes:

- Work across Mortgages LOB and vendors to provide end to end risk in change oversight and support, including Compliance change, and complete risk assessments via Risk and Control Matrices.
- Support management in the pro-active oversight, coordination and consideration of the risk and control implications of key projects and change management initiatives raised through the change front door
- Provide oversight and facilitate regular reviews to ensure ongoing operation within the business' defined risk appetite, and support the capture of supporting metrics and thresholds.
- Assist in undertaking trigger based and thematic reviews as required to support risk profile refresh activities
- BCM support for Mortgages initiatives going through the QBR and Board Strategic Review processes.

**Stakeholder Management and Communication**:

- Coach and support business resources in how to manage Incidents in line with the Incident management policy and comply with their risk and compliance obligations, including aiding in the development of solutions, rectification and remediation plans.
- Partner with key Mortgages LOB business stakeholders on all matters risk in change to ensure appropriate outcomes and management in line with risk appetite

**Driving High Performance**:

- Monitor effectiveness of Incident management practices, ensure timely and effective remediation and rectification and escalate roadblocks or closure delays as required.
- Ensure quality of Juno records and updates by monitoring and tracking actions against risk and control incidents identified.
- Support delivery of timely, accurate and fit-for purpose risk assessments, risk reviews and risk profile refresh activities

**What's in it for me?**

You'll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians and New Zealanders succeed. So, we'll back you in the development of your career, with internal career prospects and flexible working. You'll also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**

**What's it like to work there?**

As well as good pay and a great culture, joining the Westpac family means you'll get some of the best banking, wealth, and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We'll even pay you to do volunteer or community work. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.