Senior Client Advisor

1 week ago

Melbourne, Victoria, Australia Richemont Full time

Senior Client Advisor - Panerai, ChadstoneChadstone, VIC, AUPermanentFounded in 1860 in Florence as a workshop, shop, and school of watch-making, Panerai is renowned for high-precision instruments for the Italian Navy, with a focus on innovation and function.
Acquired by Richemont Group in 1997, the brand has since advanced through research, sustainability, and empowering modern heroes, blending Italian spirit with Swiss watchmaking excellence.Would you like to be a modern Hero?
We are currently recruiting a Client Advisor to reinforce our retail team at Chadstone Boutique.
The Senior Client Advisor plays a key role in achieving boutique objectives with a high level of autonomy.
Providing exceptional service, deep product knowledge, and building memorable brand experiences are essential to increase sales and client loyalty.How will you make an impact?
Uphold operational excellence by mastering the Panerai Selling CeremonyDemonstrate a strong sales mindset and identify growth opportunitiesMaintain high-quality service through tailored client follow-upSupport after-sales clients with expert solutions in line with Maison proceduresBuild a network of high-potential clients as a brand ambassadorHow will you experience success?
Offer unforgettable client experiences through empathy and curiosityAchieve sales targets with your sales experience and passion for watchesContribute to memorable events and client activations with your creativityLeverage digital tools and strategies in the marketManage boutique operations following procedures and policiesHow do we keep you smiling?
Be part of a dynamic Maison that recognizes your skills and talentsShare values such as community enrichment, care, continuous improvement, and accountabilityWork within a multicultural team and gain international experienceParticipate in our sustainability journeyDevelop your career with potential opportunities within Maison and Richemont Group
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