Consumer Engagement Officer

2 weeks ago

Wangaratta, Victoria, Australia Northeast Health Full time

Overview
Part Time, Ongoing Contract
40 hours per fortnight
Northeast Health Wangaratta (NHW) is the major health provider in the Central Hume region with an extensive range of acute, sub-acute, aged care and community services.
We're seeking a passionate and community-minded person who thrives on building strong relationships and working collaboratively to support inclusive and accessible health within our region. As a key member of the Quality and Safety team, this role will follow NHW's Consumer Engagement and Volunteer Frameworks, collaborating closely with volunteers, community groups, and staff to enhance service quality and connection.
Our Region
Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
An easy 2 1/2 hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries.
Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.
Visit: visitwangaratta.com.au/Home (link provided for reference)
Visit: victoriashighcountry.com.au/snow/ (link provided for reference)
The successful applicant will benefit from
Competitive remuneration, novated leasing and full salary packaging benefits Available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
5 weeks annual leave and an additional week for any employee working 10 or more weekend shifts. There is also the option for full time employees to purchase additional leave if they wish.
Option to swap any existing public holiday to another religious holiday or day of significance of your choice.
Employee Assistance Programs (EAP)
Well being programs and discounted corporate gym membership
Social Club Benefits
Support for our diverse workforce
Applying for the role
Enquiries can be made with Nicole Jones on
Confirmation of Influenza Vaccination or an approved medical exemption is required upon application. Covid Vaccination is strongly recommended
A PD for this role can be downloaded below or at /
Applications must address the key selection criteria from the PD
Employment Statutory Declaration form must be submitted with your application
To apply for this position hit Apply Now/Join Now or head over to our careers page at /
All additional documents can be uploaded within the application after filling in the key selection criteria
Applications close Sunday, 14th of September 2025
NHW do not accept unsolicited applications from recruitment companies
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