Commercial Account Executive

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.
Smartsheet is seeking an experienced sales professional to join our team as an AE. You will have a history of performance in quota attainment and developing customer accounts. This important role is part of the Commercial Sales team and is based at Smartsheet in Sydney and reports to the Director, Commercial Sales.
You Will:
Exceed software and services sales quotas
Execute a complex, solution-based sales process encompassing multiple groups within enterprise or equivalent accounts employee size)
Develop new business opportunities by analysing and proactively targeting high-value needs across multiple departments and lines of business
Articulate and demonstrate Smartsheet's unique business, solution and functional value
Build executive awareness, sales pipeline and bookings growth in immature accounts
Define account strategies that ensures sales velocity by partnering with Sales Engineer, Customer Success Manager and Solutions Consultant
Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider
Effectively forecast sales opportunities, while tracking and using important metrics that predict sales success
Use Smartsheet in the execution of daily sales activities
Track all relevant sales activity using our CRM platform
Other duties as assigned
You Have:
5+ years of SaaS full cycle sales experience exceeding quota working in enterprise accounts
Experience managing customer relationships and maintaining relationships in a B2B environment; sales experience in a technology oriented field
Must know how to use each stage in the sales cycle to execute a sale
Work with multiple functional departments and roles to manage customer life cycle from implementation to renewal
Excellent ability in analysing the opportunity for cross-sell and up-sell potential within existing books of business
Experience prospecting and managing a designated territory to maximize revenue growth
Effectively investigate accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
Ability to deal well with pressure; remain optimistic and persistent, even under adversity
Manage excellent interactions both internally and externally with senior level corporate management
Familiarity of CRM software packages and proficiency in Microsoft Office products
Passion for working with new technologies and new technical concepts
Preferred Bachelor's degree or the equivalent combination of other post-secondary education or experience
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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