Service Advisor

Join to apply for theSERVICE ADVISORrole atTruck Centre WA Pty Ltd
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Join to apply for theSERVICE ADVISORrole atTruck Centre WA Pty Ltd
Supportive Team Environment & Career opportunities
Loyalty Leave - 1 Extra Day of Leave Per Year up to 5 Days
Service Advisor
Secure Your Future with a Market Leader
Supportive Team Environment & Career opportunities
Loyalty Leave - 1 Extra Day of Leave Per Year up to 5 Days
The Company
Truck Centre (WA) is WA's sole Volvo, UD and Mack, Truck Specialist Dealership'.
With 8 branches operating successfully statewide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport Solution in WA.
About The Role
An exciting opportunity has become available for an experienced Service Advisor to join TCWA on a full-time basis at our busy Workshops in Spearwood.
You will be responsible for acting as the primary contact (both face-to-face and over the phone) between TCWA and our customers for all repair and maintenance work on their vehicles.
You will need to be confident and responsible for scheduling work from the service counter to the workshop whilst providing exceptional customer service.
The Successful Applicant
To Be Considered For This Position, You Will Have Worked In a Similar Capacity With Proven Experience In Providing Exceptional Customer Service.
In Addition To Your Experience, You Will Possess The Following
Mechanical aptitude to understand customer needs and service requirements
Strong interpersonal skills and the ability to work autonomously or in a team
Excellent time management, organisational and follow-up skills
Strong communication skills to engage effectively with stakeholders
The ability to thrive in a fast-paced environment with competing priorities
Take ownership of your role and follow through until completion
Intermediate proficiency with Microsoft Office and adaptability to software programs
What We Offer
Competitive remuneration and annual CPI increases
Loyalty Leave - additional day of leave per year of service (up to 5 days)
Employee referral bonuses
Recognition and rewards for your efforts
A commitment to safety with Zero Harm initiative
Health and Wellbeing support through MATES program - EAP counselling and support
Modern facilities with free onsite parking
How To Apply
If you are looking for a new challenge and believe you have the required skills to excel in this role, please send through your updated resume via the appropriate link below.
Alternatively, for a confidential discussion, please contact Cassandra Gibson onSeniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Other
Industries
Truck Transportation
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