Operations Supervisor

Come transform the future with us
- What is a typical workday?

Sydney, Are you ready to transform the future of shipping?
- Do You have experience in the transportation industry?
- Do You love to have a meaningful impact?
- Are you are looking for growth opportunities?

You are exactly what we are looking for

Dragonfly is hiring for both AM and PM Operations Supervisor roles for our delivery hub in Sydney. These are permanent full-time roles with a fixed 7-day fortnight roster, (AM) 4:30 AM - 3:30 PM or (PM) 3:00 PM to 2:00 AM

Roster: Wednesday to Saturday (Week 1) and Thursday to Saturday (Week 2).

Why join Dragonfly?
- Attractive remuneration plan
- Dynamic, team-oriented environment
- Various growth opportunities

What does it take to be successful?
- 3+ years experience in a leadership position, working in a fast-paced environment;
- Experience in the transportation and freight industry is a huge asset;
- Ability to adapt to changes, work in a fast-paced changing environment, and problem solver;
- Tech savvy and willing to learn new and evolving systems;
- Knowledge of occupational health and safety regulations;
- Excellent communication, written and spoken;
- Excellent stress management.

Now, you're probably asking yourself, what will I be doing in this position?
- Reporting to the Station Manager, you will be responsible for overseeing all activities related to parcel returns, driver booking, optimization of routes, and monitoring of existing processes and procedures;
- Maintain safety & security of the premises & people;
- In collaboration with the Station Manager, participate in the development of processes and procedures;
- Real-time tracking of deliveries and, if necessary, find practical solutions to ensure they are on time and properly delivered;
- Ensure safe working methods at all times;
- Keep accurate and thorough notes in daily log books;
- Develop and maintain solid working relationships with employees and Delivery Partners;
- Provide ongoing support, coaching & leadership to all team members;
- Respond to urgent matters as required;
- Implement training or action plans when required;
- Maintain a professional & high-quality service-oriented environment at all times.

Sending packages should be simple.

Dragonfly stands for a different way of doing e-commerce delivery in Australia.

Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.

At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every team member is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
- Welcome to Dragonfly_
- Sending packages should be simple._
- Dragonfly stands for a different way of doing e-commerce delivery in Australia._
- Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience._
- At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia._
- Welcome to Dragonfly._