Switchboard Operator

3 days ago

Sydney, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

**Employment Type**: Permanent Part Time
**Position Classification**: Telephonist Level 2
**Location**: Nepean Hospital
**Remuneration**: $33.05 - $34.39 per hour
**Hours Per Week**: 16
**Requisition ID**: REQ527865
**Applications Close**: 19/12/2024
- With_ _**_CORE_**_ _**_Values of_ _**_C_**_ollaboration,_ _**_O_**_penness,_ _**_R_**_espect and_ _**_E_**_mpowerment,_
- working with us will ensure your professional life is provided every opportunity_
- to succeed and develop in your chosen career role_

**About Us**
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.

A permanent part time Switchboard Operator position is available at Nepean Hospital. The position is rostered for 32 hours per fortnight.

**What we can offer you (for eligible employees)**:

- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport

**What you will bring to the role**:

- Current experience using a multi-extension switchboard and demonstrated ability to manage multiple calls simultaneously
- Demonstrated good verbal communication skills as well as strong interpersonal skills
- Demonstrated ability to clearly convey written messages as well as maintain electronic and hard-copy documents / databases
- Demonstrated ability to work autonomously and in a multi-disciplinary team environment
- Demonstrated computer literacy including proficient keyboard and data entry skills
- Willingness and ability to work a 24 hour rotating roster with demonstrated ability to be flexible
- Ability to organise and set work priorities to meet department requirements in a high-pressured, busy and demanding environment
- Experience in a frontline customer service role and the ability to effectively use problem solving and negotiation skills

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

**Need more information?**
1) Click here for the Position Description

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