Executive Housekeeper

3 days ago

Brisbane, Queensland, Australia Quest Serviced Apartments Pty Full time

Overview
Quest Ipswich is welcoming new locals Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia and New Zealand. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Ipswich is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out.
Quest Ipswich is a 64 room property located in Queensland's fastest growing local government area. The property has recently undergone a $2 million refurbishment and won National Franchise of the year at the 2025 Quest annual conference.
Role andResponsibilities
We're on the lookout for a new
Executive Housekeeper
to join its team on a full-time basis working 38 hours per week. We would also consider candidates who are able to work 5 days per week on a casual basis.
Reporting to the Property Manager, the role involves leading a small housekeeping team as well as hands on work in the delivery of housekeeping and room attendant services for the apartments and cleaning of common areas to ensure the presentation of our property in line with the high standards of the Quest brand and to ensure the highest levels of guest satisfaction.
Your team leadership activities will involve working closely with the Property Manager on recruitment, rostering, training and leadership of the housekeeping team to ensure high levels of work productivity and quality, positive employee engagement and retention, and strong alignment with Quest's established model and procedures.
The Ideal Candidate
Will demonstrate a can-do, responsible, and flexible approach to work, excellent interpersonal and communication skills, a passion for customer service, a keen eye for detail, excellent organisational skills, strong leadership skills, and a strong appreciation of workplace safety.
Prior experience in housekeeping in a business environment is essential, and prior experience with leading a housekeeping team would be an advantage.
Whilst not essential, tertiary qualifications in a business discipline or the hospitality, travel or tourism industries would be highly regarded.
The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.
The Opportunity
The role presents a great opportunity to work with a beautiful refurbished property, with a team that 2Has Each Others Backt, under the banner of the highly successful and established Quest brand.
Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and team performance incentives, opportunities to participate in any number of events and learning and development activities, such as Quest's annual conference and gala dinner.
Applications
To apply, please direct your letter of application and CV to Allison French, Business Owner - (emailprotected) - Questions and expressions of interest are welcome by telephoning .
Note: This posting has been cleaned of boilerplate and extraneous content to focus on role details, responsibilities, qualifications and the application process.
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