Clinic Manager

2 days ago

Sydney, New South Wales, Australia Luxe Cosmetic Clinic Full time

**About Us**:
Luxe Cosmetic Clinic is a premier aesthetic destination led by medical professionals. We approach beauty with a rigorous clinical mindset and place safety as our utmost priority. By combining cutting-edge global technologies with deep medical expertise, we offer every client a results-driven and personalised treatment plan.

We are not just trend followers — we are industry leaders. As pioneers in the Australian aesthetic field, we have been among the first to introduce several world-class, advanced technologies. We are proud to be Cynosure's first Signature Partner in Australia and the first to bring Sofwave skin-tightening technology to both Australia and New Zealand.

At LUXE, we believe every client is unique. Our mission is to create a personalised aesthetic experience that inspires confidence and satisfaction.

**Key Responsibilities**:

- Lead the clinic team to deliver exceptional service and meet KPIs
- Coordinate daily operations, including bookings, stock control, and staff rosters
- Ensure smooth communication between frontline staff and directors
- Manage client feedback and provide prompt resolutions
- Support HR processes, including onboarding and performance reviews
- Ensure compliance with health, safety, and regulatory standards
- 3+ years' experience in clinic, retail or hospitality management
- Proven leadership and team coordination experience
- Strong communication, problem-solving, and interpersonal skills
- Fluent in both English and Mandarin is highly desirable
- Experience in the beauty or aesthetic industry preferred
- Understanding of AHPRA, TGA and cosmetic regulations is a plus

**What We Offer**:

- Competitive salary with attractive bonus scheme
- Supportive team environment with career development opportunities
- Staff discounts on all treatments and products
- Central location with modern, luxurious facilities

**How to Apply**:
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- Mandarin (??)

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Work Location: ????

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