Dynamics 365 Finance And Operations

Overview
Join to apply for theDynamics 365 Finance and Operations (F&O) - Functional Consultant/Support Analystrole atCatholic Healthcare.
A values-based organisation that welcomes applicants from all faiths and backgrounds.
Discover a career where care goes both ways.
Based in Macquarie Park, a short walk from the Metro Station
7 additional leave days per year, salary packaging, and WFH options
Join our large, busy and collaborative internal Applications Team
Full-time, permanent ongoing opportunity
Exciting things are happening at Catholic Healthcare
We've grown to 5,000+ employees and we're celebrating our 30th year of providing care in 2024.
Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
Due to a large enterprise-wide ERP project, we have a new opportunity for an experienced and diligent Applications Support Analyst/Functional Consultant who thrives in a fast-paced environment and is open to change, to bring your expertise in Microsoft Dynamics 365 Finance and Operations (F&O) to support the project and BAU needs, as the F&O SME.
Note: Technical expertise and demonstrated experience with Microsoft Dynamics Finance & Operations (F&O) in a similar position – Essential to be considered for this integral new position
Reporting to the Functional Applications Team Leader, you will have the opportunity to combine technical expertise to administer and support systems, participate in small-scale projects, and contribute to strategic initiatives within the Applications Team and broader internal IT Team.
Your exceptional communication skills, curious nature and big-picture mindset will aid your success.
Responsibilities
Providing technical support for CHL's organisational systems, initially Dynamics F&O and later once BAU is achieved with F&O, apps will include MS Dynamics 365 (CE/CRM, Field Services), HR (Dayforce), Rostering, Operational and Clinical systems
Configuring and customising Microsoft Dynamics 365 modules using configurations, workflows, and basic customisation tools to meet evolving business needs
Providing technical support and expertise for issue resolution, including complex and escalated problems
Managing application security roles and permissions to ensure appropriate access and data integrity
Conducting user acceptance testing (UAT) and providing end-user support and training
Contributing to the design and implementation of application enhancements and upgrades
Collaborating with cross-functional teams, providing technical expertise to drive solutions and resolve issues
Maintaining awareness of emerging IT trends and their potential impact on our applications
Creating and maintaining knowledge articles, ensuring that application information and data remain current, accurate, and readily accessible to relevant stakeholders
Qualifications
The ideal applicant will have the ability to identify and resolve issues, think creatively to develop effective solutions, in addition to the following:
Demonstrated technical experience with troubleshooting principles, methodologies, and issue resolution techniques – Microsoft Dynamics Finance & Operations (F&O) (Essential)
Degree qualified in a relevant Information Technology discipline
3-5 years' demonstrated experience in supporting and maintaining organisational systems
Experience building solutions using MS D365 best practices and deploying D365 solutions to higher environments - Essential
Strong understanding of systems integration principles across business applications, including MS Dynamics 365 (F&O, CE, Field Services), MS Forms Pro, and MS Logic Apps - Essential
Demonstrated experience configuring and customising MS D365 F&O, CE & Field Services and Microsoft Power Platform, including Power Apps and Power Automate
Experience in building and maintaining databases for query and problem tracking
Working knowledge of ITIL framework
Experience in developing and interpreting technical documentation for training and end-user procedures
Knowledge of Dynamics 365 reporting and analytics tools (Power BI)
Strong capability and technical knowledge of application systems in addition to F&O, such as Dynamics CE, Field Services, ServiceNow, and SharePoint
Broad knowledge of programming languages and techniques
Knowledge and understanding of security models as implemented in business applications
Knowledge of the aged care, health, or related sector - desirable
Willingness to obtain Police Check
Benefits
Not-for-profit tax benefits - pay less tax
Fitness Passport - discounted gym benefits
Paid Parental leave
Paid Family leave, additional days off each year
Long Service leave after 5 years
Apply online now
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream.
We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation.
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants.
We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Hospitals and Health Care
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