Ferry Master

1 day ago

Sydney, New South Wales, Australia Lake St Clair Lodge Full time

Reporting directly to the Tourism and Operations Manager, the focus of this position is to ensure our guests experience the highest levels of service and safety while on our water ferry or boat cruises which will be your primary focus. Whilst operating the ferry / scenic cruises on Lake St Clair during specified times you will be required to adhere to safety and marine legislation whilst providing commentary on this globally significant area.

What you will bring to the role:

- Highly developed guest service skills
- Ability to work well under pressure and autonomously
- Self-motivation
- Ability to work as a part of a team
- The ability to learn and retain information about the local world heritage area

As the Coxswain your key responsibilities will be:

- Safe operation of the ferry;
- Provision of commentary if operating the vessel on a scenic cruise;
- Assisting with grounds maintenance / handyman tasks;
- Preventative and on-going maintenance on vessel.
- Promotion of the site and various products and services through safe operation of the ferry, product knowledge and general interest in the area.
- As we are a small business, assistance in the guest services teams may also be required from time to time.

Required skills and qualifications for this role are:

- Current Coxswains certificate: "Restricted" or "Open" ticket with passenger endorsement
- Current senior first air and CPR
- Manual drivers licence
- Fluent in English
- Friendly mannerisms

Desired skills:

- Multilingual

Other Considerations
- Please note that this position requires weekend work and grooming standards apply.
- Standard hospitality uniform is required to be worn (hospitality black. The company will provide the branded components of the uniform)
- This is a remote living position (lodgings are 5kms from site, 2.5 hrs from Hobart) and you will be provided subsidized accommodation and meals (whilst working). As such, please consider the reality of living in a remote location for an extended period of time prior to applying.
- Due to location this role would not be suitable for anyone with school aged children.

**Job Types**: Permanent, Full-time

Work Location: In person

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