Account Manager

Technology is literally changing the world around us and yes, some people tend to focus on why that change is bad - it makes us uncomfortable; it breaks our status quo, it feeds our uncertainty - but at Orchard we choose to see it differently. Technology can make lives better. It can make businesses better, brands better and experiences better. It can be the change we want to see in the world.

Which is why we, at Orchard, rally around a single purpose: to invent better outcomes through creativity and technology. Those better outcomes can only exist in the context of people irrespective of if we label them users, customers, clients or even staff.

**The Opportunity**

The Account Manager should be both agency/internal and client focused, building strong, trusted relationships. Whilst the level of client contact should be high, most of the time there will be a Business Director there to help oversee, lead and drive accounts in the right direction too. It's very much a joint effort, with shared and distinct responsibilities across the two roles.

The critical component of the role is to ensure the efficient day-to-day management of your accounts and delivering exceptional work. The Business Director will be there to support strategically, provide guidance on trickier situations and ultimately higher-level conversations, however, it's still expected that the Account Manager is that crucial link between agency and client, and that the foundations of the relationship are established there.

**What are the key responsibilities?**
- Is competent in all the responsibilities of an Account Executive and may need to perform these responsibilities at times (when team structure does not cater for that role)
- Day-to-day management of accounts
- Be trusted by our clients to deliver to the highest level of quality that meets their objectives
- Ability to lead projects from beginning to end with confidence, and request support as needed
- Exhibit financial awareness by ensuring projects are estimated correctly and delivered within budget

**What you can bring**:

- 2+ years advertising agency experience
- An interest in digital
- Good oral and written communication and skills
- Good financial, organisational and presentation skills
- A can-do attitude, with a flexible and adaptable approach
- Show a strong commitment to the Company's core values of:
Collaboration, Integrity, Curious & Brave
- Embrace and respect the Company's community and environmental responsibilities

***:
**Why Orchard?**

We offer an awesome, fun working environment full of culture and energy. We leave our egos at the door and past that door is a super cool office space filled with inspiring people and free crumpets.

We pride ourselves on our work, as well as our focus on a healthy work / life balance. We're 100% committed to you, your career at Orchard and your continued professional and personal development. We offer a rich array of internal and external structured training and education courses as well as ongoing individual wellbeing support through our Employee Assistance Program.

As an agency we fuse enthusiasm, creativity and technology to Invent Better outcomes for leading International and Australian brands such as Hyundai, Genesis, Tourism Tasmania, amaysim, Epson, GSK, Westpac Group, BI and Zoetis to name a few.

Invent Better are two little words that define our big approach. It's a belief that creativity and technology are the key to winning in today's digital age, and it's a formula that challenges us to engage with our clients in a way that always pushes us that little bit further every time.

**Sydney **| Melbourne | Hobart | New York

Invent Better - make a difference