In-House Injury Management Consultant

**Experienced Team | Supportive Environment | Amazing Benefits**:

- ** Melbourne location**:

- ** Competitive salary + Flexible WFH**

**About Recovre**
As part of **Mercer Marsh Benefits**, we are Australia's only Vocational Rehabilitation provider to deliver workplace health, safety, rehabilitation and training solutions across the entire employee life cycle. Our highly qualified, experienced and passionate team work collaboratively with our customers to tailor programs to achieve positive solutions.

Recovre's team of over 280 staff across 28 offices include Allied Health, WHS, Consulting and training professionals nationwide ensure that we are the provider of choice for Australia's largest Insurers, Injury Schemes and Employers.
- Make a Difference. Help people recover their health and independence after injury & illness
- Use your skills and passion. Our diverse portfolio of clients and services will mean you are never bored
- Grow your career. With our personalised development support from on-boarding to retirement and global reach - the world is your oyster
- Find your tribe. Our national team of 280 specialists provides a social and collegiate environment for everyone to thrive

**What can you expect?**

**A culture that cares about you first**
- At Recovre, you come first. We empower you first, so that you can best empower others.
- And we're not just saying this - we have a dedicated Consultant Capability & Empowerment Lead on our Senior Management Team. This role is your voice at the table for any business decisions.
- We care about you having a life too. So we offer the ability to scale your hours up and down over time, flexibility in how you deliver work face-to-face, office-based and from home, and we offer 12 weeks Parental Leave for all parents.

**Diverse work to keep it interesting**
- We use all of your skills and expertise (and create a few new ones along the way) to solve problems for our clients
- Through Marsh McLennan we bring the best of global practice in people risk management to the Australian market - through you

**Part of a highly skilled team who work hard and have fun**
- With a team of 280 Allied Health professionals across Australia, you join a significant collegiate and specialty network to celebrate your successes with at the end of the day
- We are part of Marsh McLennan, the global leader in risk, strategy and people.
- We know you can't do your best work with too many cases, that's why we have a dedicated Talent Attraction and Recruitment lead on our Senior Management Team

**What is in it for you?**
- Men and Women are equal and at Recovre and within Marsh, you can rest assured we will never have a gender pay gap
- Your success is critical to us - so your onboarding program is tailored to you - your onboarding will get you confident and creating change as quickly as possible, and no quicker
- Your health is everything - that's why you will have access to EAP, Salary Continuance protection, flu vaccinations and reimbursed use of your personal vehicle (so you can keep it roadworthy)

**We will count on you to**:

- Empower your clients to problem solve. We do what it takes to help clients to be safe, healthy and productive at work. You will feel like a superhuman doing it
- Work as an in-house Injury Manager with Australia's leading manufacturing company
- Oversee a portfolio between 45 - 50 cases (non-billable)
- Provide injury management and early intervention services, inclusive of obtaining relevant information from workers, employers, treating doctor(s) and other relevant professionals
- Provide a high level of customer service and build and maintain relationships with site supervisors / managers, Employer Claims Team and injured workers to achieve positive outcomes and maximise business opportunities

**Day-to-day this might include**:

- Identifying the hurdles our clients have to return to work following illness or injury. We work with them to problem solve, plan and achieve safe and sustainable recovery and return to work and independence
- Proactively manage and drive RTW and claims management outcomes for workers compensation, income protections and non-work related injuries/conditions
- Maintain electronic databases for cases
- 3-point contact for all new injuries within 2 hours of notification
- Facilitate medical consultations, case conferences, and teleconferences as required
- Develop specific and appropriate RTW plans
- Working from Employer sites up to 3 days per week (across Melbourne)
- Liaise with treating parties to drive claims forward
- Liaise with Employer Claims Team regarding barriers to RTW
- Take part in claims reviews and/or injury management meetings as needed
- Discuss the need for EAP, counselling or critical incident debriefing and recommend site personnel implement as required
- Occasional coverage of interstate sites
- Working in a multi-disciplinary team. You'll contribute to team success by sharing your experti