System Owner

1 week ago

Brisbane, Queensland, Australia Ldk Healthcare Full time

**About Us**

LDK is leading change for Senior Australians. Working with us you can expect a 5-star employee experience, industry leading employee engagement scores and growth through our LDK Academy. Our people are passionate, live and breathe the values of love, decency and kindness every day, and have a whole lot of fun doing it

The primary purpose of the System Owner is the end-to-end management of specific operation systems to ensure end-user needs are achieved. The System Owner role may be required to work outside standard business hours to support critical systems implementation initiatives, ensuring there is mínimal business interruption and optimal technical support during systems go-live and operational handover.

**Key **responsibilities**
- Implementing, maintaining, and upgrading systems as required
- Assisting with technical solution design and problem solving, ensuring solutions are viable, consistent, and meet business needs
- Risk mitigation planning
- Vendor management
- Creating system guidelines and manuals for the organisation
- Running training sessions and workshops on system processes
- Conducting regular reviews of systems and areas for improvement
- Participating in solution design workshops to assist with the identification and documentation of system requirements
- Decomposing business requirements into functional and non-functional requirements as required
- Assisting project delivery teams to build and execute test plans and use-case scenarios
- Participating in technical solution design and verifying that solution options will meet business requirements

**The successful applicant must be able to demonstrate the following**:

- 3-5 years technical and/or business analyst experience ideally working on systems
- Business analyst skills
- Technical skills
- Critical thinking ability
- High-level written and verbal communication skills
- Ability to work under pressure and to tight deadlines
- Proven interpersonal skills, particularly in dealing with a diverse range of stakeholders.
- Understanding of the fundamental elements of project lifecycle
- Excellent analysis and problem-solving abilities
- Excellent comprehension skills in order to quickly understand business processes and systems
- Understanding and experience with testing in systems and the role system / business owners play in this area
- Organised and proven ability to meet deadlines.

**_What LDK Seniors' Living can offer you:_**
- Positive and supportive culture driven by our values of _Love, Decency and Kindness _
- Employee Assistance Program
- Professional and personal growth opportunities through our LDK Academy.
- The successful applicant will be required to undergo a Police Clearance and have an influenza and COVID immunisation up-to-date prior to commencing._

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