Operations Interface Manager

2 days ago

Melbourne, Victoria, Australia Metro Trains Melbourne Full time

**Location**: melbourne, VIC, AU

**Company**:metrotrain

Metro is a
**multi-award winning organisation**, and we pride ourselves on our team of
**honest**, high performing professionals who are talented, inclusive and
**safety** focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.
- **Newly created opportunity within MTP Operations and Passenger Delivery team**:

- **Full time, 2 yeas fixed term, based in Melbourne**:

- **Attractive salary package and generous benefits**

**About the role**
Metro Trains Melbourne (MTM) is embarking on a once in a lifetime generational change due to the investment in new infrastructure such as Melbourne Tunnel Project (MTP) and Melbourne Airport Rail (MAR), resulting in a growing network and the opportunity to deliver year on year innovative transport solutions for the city of Melbourne.

We are seeking an experienced and highly driven leader to step into an outstanding role within our MTP Operations and Passenger Delivery Team. As the Operations Interface Manager you will ensure that the project and business are aligned during the project lifecycles for the various systems and processes. Other responsibilities will include (but not limited to):

- manage the Process Proving activities, including chairing the Process Proving Working Group.
- accurately maintain dashboards and ensure that reporting across the various programme streams for all stakeholders is aligned.
- will act as second in command for the Head of Operational Readiness and deputise as required

**About you**
You will be a highly effective communicator with proven experience in working within a complex, multi stakeholder project environment or similar. In addition, you will possess:

- Experience working with Rail Operating rules and procedures will be highly regarded
- Strong strategic and commercial acumen, with experience delivering change management programs
- Ability to influence and negotiate with a variety of stakeholders, to achieve outcomes
- Ability to develop detailed plans and procedures
- Ability to interpret complex plans and identify risk
- Ability to author high-quality documentation
- Ability to manage conflicting priorities to ensure deadlines are strictly adhered to.

Our teams are enriched with individuals that possess diverse skills and experience and are passionate about contributing to Metro Trains values, goals and strategy. If what you've read resonates with your values, experience and career aspiration then we want to hear from you.

**About our Benefits**
We offer free public transport state-wide, discounted gym memberships and insurance discounts. You will receive professional support and development from an engaged leadership team, focussed on innovation and cultivating a customer service centric environment.

**How to apply**
- Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply._

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