Service Manager Bundoora Bmw

2 days ago

Melbourne, Victoria, Australia Autosports Group Limited Full time

**Join Our Team as a Service Manager at Bundoora BMW**

Are you ready to take your automotive career to new heights? Bundoora BMW, part of Autosports Group and closely connected to Doncaster and Ringwood BMW, is the perfect place to elevate your professional journey and develop your leadership skills. We are seeking a motivated and experienced Service Manager to lead our passionate service team. This is an exceptional opportunity to be part of a prestigious and dynamic dealership that values growth, excellence, and innovation. Join us and be part of a team where your leadership can truly shine and your career can flourish.

**What We Offer**
- Generous Paid Parental Leave
- Uncapped Commission Structure for high performers
- Family and Friends Referral Program to grow our community
- Continuous Training and Career Development to support your growth

**Role Overview**

As our Service Manager, you will be a motivating leader, known for your high energy and ability to inspire your team to deliver outstanding results. Your focus will be on driving customer satisfaction, operational excellence, and achieving financial targets.

**Key Responsibilities**
- Plan and oversee daily operations of the service department, continuously seeking improvement while maintaining exceptional customer service standards
- Recruit, develop, and lead a high-performing team that consistently exceeds expectations
- Ensure all activities align with brand standards and company policies
- Manage equipment and tool procurement, prioritising quality and efficiency
- Develop and maintain performance reporting tools
- Approve sublet jobs and purchase orders
- Review daily departmental performance and control measures
- At least 3 years' experience as a Service Manager within a similar automotive franchise
- Passionate about delivering superior customer service
- Demonstrates strong coaching and leadership skills
- Experienced in managing budgets and driving positive financial results
- Knowledgeable of workplace safety policies and procedures
- Proficient with IT systems and able to implement group policies effectively
- Technical knowledge of automotive services
- Skilled in developing strategies and managing escalated customer issues
- Holds relevant technical qualifications and a valid driver's license

At ASG, our mission is to create endless possibilities for our customers, employees, and partners. We are committed to diversity and inclusion, welcoming individuals from all backgrounds to join our vibrant team.
- Please note that a criminal background check may be required for this position._

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