Ndis Funding Lead

3 days ago

Brisbane, Queensland, Australia Oncall Group Australia Full time

Unit 2, 401 Gympie Road, Strathpine, QLD, Australia, 4500
Full time

ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives. ONCALL will remain steadfastly focused on quality service that puts the client at the center, is enabled through technology transformation, and delivered by people who are committed.

The NDIS Funding Lead's role is to lead the day to day operations of the NDIS Billing team and to contribute to the overall business development strategy. The NDIS Funding Lead is required to deliver quality customer service in line with ONCALL's policies and procedures and ensure that NDIS processes reflect the needs of the business and create a positive customer experience.

**About the role**:
Managing operational implementation of funding, plan review and billing systems and procedures.
Business ownership of NDIS processes and procedures including documentation.
Data analysis and reporting to provide business insights and recommend informed decisions.
Manage stakeholder relationships with the NDIA and other industry groups and external stakeholders.
Collaborating with Service Delivery staff to implement NDIS operations.
Advocating for our clients with NDIS, NDIA and other industry groups.
Working with our clients directly to resolve NDIS issues to capacity build and ensure choice and control.

**About you**:
Expert knowledge of NDIS and NDIA practices.
Demonstrated experience in leading people, performance and managing stakeholder relationships.
A continuous improvement mindset with demonstrated experience in planning, managing and executing improvements.
Excellent time management and organisational skills with the ability to manage competing priorities.
Strong reporting and computer skills.
Understanding of relevant legislation to disability services sector Awards.
Flexible, adaptable and able to respond appropriately to a dynamic changing environment.

**Job requirements**:
Proven experience in a similar role within the Disability industry.
Experience with NDIA Portal processes.
Strong IT skills with experience using XERO advantageous.

All applicants must be willing to obtain the relevant mandatory screening clearances, hold relevant industry standard certificates and qualifications.

ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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