Ward Clerk

**Remuneration**: $32.30 - $33.37 per hour + Superannuation + Salary packaging
**Employment Type**: Permanent Part Time
**Position Classification**: Administration Officer Level 2
**Hours per week**:up to 30
**Location**: Wonarua Country|Maitland Hospital
**Requisition ID**: REQ545052
**Applications Close: Monday 3rd February 2025**

**_ Step into a rewarding career with HNE Health at Maitland Hospital, located on Wonarua Country_**

**Where you'll be working**

You'll be part of the close-knit Administration Team within our Intensive Care Unit (ICU) and Close Observation Unit—small acute care units where collaboration and teamwork thrive. These wards are frontline services, providing critical support in a multidisciplinary environment.

Our hospital strongly supports cultural diversity, with spaces like the Aboriginal Cultural Room and Yarning Circle, and active participation in events such as NAIDOC Week. Many team members are also involved in the Closing the Gap Committee, reflecting our commitment to inclusivity and cultural celebration.

**What you'll be doing**

As a Ward Clerk, you will:

- be welcoming visitors, managing inquiries, and giving directions in these secure wards.
- Work closely with the Clinical Support Officer (CSO), Nursing Unit Manager (NUM), and medical teams in a fast-paced environment.
- Ensure patient privacy and confidentiality while demonstrating compassion, empathy, and sensitivity in all interactions.
- Contribute to a supportive and culturally aware workplace that celebrates diversity.

**What we are looking for**

We are seeking a motivated individual with:

- Excellent communication skills and the ability to "read the room."
- A genuine attitude of compassion and empathy.
- Strong observational skills and a conscientious approach to privacy and confidentiality.
- A willingness to provide exceptional customer service.
- Individuals who have completed their Aboriginal Traineeship through HNELHD are encouraged to apply._

**Training and Support**

We are committed to your success and offer:

- Comprehensive training to familiarise you with our systems and procedures.
- Ongoing support from a high-performing administration team and the Nursing Unit Manager.
- Opportunities for professional growth in a collaborative environment.

**Benefits**:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- 4 weeks annual leave (pro-rata for part time employees)
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Additional Information**:
**1) Click here for the** Position Description

**An eligibility list will be created for future permanent part time and temporary part time vacancies.**
**We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.**
- Hunter New England Local Health District acknowledges Aboriginal people as the traditional owners and custodians of the lands in which our facilities are located._
- We pay our respects to Elders, Community members and Community-controlled sector who partner with us to improve the health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples in our district._

**Information for Applicants**:
**We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.**

**This is a Category A position. Recommended applicants will be reviewed for compliance with**NSW Health policy directive **PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases** for Category A positions prior to offer.**All new employees must agree to comply with the requirements outlined in the policy.

**_Hunter New England Health employees may be eligible for a range of _**_benefits _**_such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._**

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